Reviews (1,665)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

September 24, 2024

Jon assisted me with everything I needed use the app on my store. Prompt replies !!

Lil Bug
Estonia
About 1 hour using the app
Nova Apps replied September 25, 2024

We're happy to help and glad you found our replies prompt! Thanks for the great feedback! 😊
- Kevin & Nova Apps Team

July 6, 2024

They are definitely there whenever you ask for help, thank you

Lassera
Germany
3 months using the app
Nova Apps replied July 8, 2024

You're welcome! We're always here to assist whenever you need us. Don't hesitate to reach out if you have more questions or need further assistance!
- Kevin & Nova Apps Team

June 23, 2024

I was reached out to in effective timing by (Rain) to solve a worry that i had and he sorted it out for me so that i could carry on with my store!

SerenityExpress
United Kingdom
About 2 months using the app
Nova Apps replied June 25, 2024

Great to hear our support team could help you out quickly! We're here whenever you need us—happy selling on your store!
- Kevin & Nova Apps Team

August 31, 2024

Customer service

Melliva™
Poland
23 days using the app
Nova Apps replied September 1, 2024

Thank you! We're glad you're pleased with our customer service. We appreciate your feedback!
- Kevin & Nova Apps Team

June 12, 2024

Very user friendly. Had a little issue but live chat was able to help fix it asap

Grabster Store
Pakistan
3 months using the app
Nova Apps replied June 14, 2024

Glad to hear our live chat could quickly resolve your issue! Thanks for the feedback—it helps us keep improving.
- Kevin & Nova Apps Team

July 3, 2024

This app is really good but app's customer service is the best! the guy EJ has helped me more than I asked. Thank you

GRP
United States
12 days using the app
Nova Apps replied July 4, 2024

Thank you for your amazing feedback! We're glad you're enjoying our app and our customer service. We're always here to go above and beyond for you!
- Kevin & Nova Apps Team

July 9, 2024

It's a great app with excellent support! Thank you for the help

Daeun
South Korea
About 1 month using the app
Nova Apps replied July 10, 2024

You're welcome! We're so glad to hear you're enjoying the app and our support. Thanks for your feedback!
- Kevin & Nova Apps Team

November 18, 2024

Pol I LOVE YOU TY

Powerful Flame
United States
1 day using the app
Nova Apps replied November 20, 2024

We're thrilled you're happy with our support. Thanks for the love! 😊
- Kevin & Nova Apps Team

August 8, 2024

Muito bom, suporte foi rápido e eficaz. Recomendo mesmo muito!

My HoloShow
Portugal
29 days using the app
Nova Apps replied August 9, 2024

Obrigado por nos recomendar! Fico feliz em saber que você achou nosso suporte rápido e eficiente. 😊
- Kevin e Nova Apps Team

September 13, 2024

Precisei de um atendimento, e fui orientado a resolver a configuração do formato da moeda de minha loja, grato, Rain pela atençao.

Minha loja
Brazil
About 1 month using the app
Nova Apps replied September 15, 2024

Que bom que pudemos ajudar com sua configuração de moeda! Obrigado por entrar em contato conosco. 😊
- Kevin e Nova Apps Team