Reviews (1,666)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

May 31, 2023

I really like this app!
Very quick response and the best costumer service I have ever met, big thanks to Mary that helps me alot, and another thank you to nova!

salvé
Israel
3 months using the app
Nova Apps replied May 31, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out. - Kevin

February 18, 2024

nice support communication and nice app they made it easy for everyone

FLOVEX FASHION
United Arab Emirates
About 2 months using the app
Nova Apps replied February 20, 2024

Thanks for your feedback! We're glad you find the app easy to use and our support helpful. Here for you anytime!
- Kevin & Nova Apps Team

April 13, 2023

I experienced a very nice conversation that was really helpful to me and my website, would recommend.

happyhousetech
Netherlands
3 months using the app
Nova Apps replied April 13, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊
Best wishes, Kevin

September 12, 2023

Jon was great and fast in helping me solve the issue

SirenRack
Singapore
3 months using the app
Nova Apps replied September 15, 2023

Thank you so much for the 5-star review! Means the world to us, and we are here for you anytime. 😊 - Kevin

June 21, 2022

Great APP to upgrade your store packaged with great experience with customer support very fast responses.

Genixes
United Arab Emirates
3 months using the app
Nova Apps replied June 21, 2022

We're so happy that you had a 5-Star experience with our app and customer service! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

January 13, 2021

I guess one of the best multi currency converter app. The rates are updated if you check online conversion. Its for FREE!! Unlimited currencies and AUTO location.

Belleiva
United Arab Emirates
3 months using the app
Nova Apps replied January 14, 2021

Thanks so much for the 5-stars and feedback! Much appreciated, Stuart

August 5, 2023

Ótimo atendimento! Foi atencioso, gentil e deu uma dica ótima para o meu site. Também gosto da rapidez das respostas.

Outlet LATAM
Portugal
3 months using the app
Nova Apps replied August 7, 2023

Obrigado pelo feedback fantástico! Ficamos felizes que tenha tido uma ótima experiência com nosso serviço. Nossa equipe está sempre aqui para atendê-lo prontamente e com dicas úteis. Se precisar de mais suporte, é só nos avisar. 😊 -Kevin

Edited December 11, 2022

So i was recommended this app, was a little skeptical. But wow! do they go over and beyond to help you completely setup. Quick response, almost immediately. And EJ trying to find every solution to what i did wrong was everything.

FAVEN
Nigeria
2 months using the app
Nova Apps replied December 12, 2022

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

February 17, 2024

Great Support

My Store
Morocco
About 2 months using the app
Nova Apps replied February 19, 2024

Thanks for the review! If there's anything else we could do to enhance your experience, please let us know. We're always here to assist.
- Kevin & Nova Apps Team

August 27, 2023

Super app, helpful support, very friendly! I haved problem with main page, but support help me in moment, thanks you very much!

Biqool
Netherlands
2 months using the app
Nova Apps replied August 28, 2023

Your satisfaction is our top priority, and it's great to hear that we've quickly assisted you with the main page issue. Feel free to reach out if you have more questions or need further help. Thank you for your kind words and trust in us! ❤️ - Kevin