Reviews (5,670)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for allowing international customers to view prices in their local currency, enhancing the shopping experience and potentially boosting sales. They appreciate its ease of use, seamless integration with store themes, and customizable features. The support team is commended for their responsiveness and effective issue resolution, ensuring reliable multi-currency performance and continuous assistance with updates and reconfigurations.
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Thank you to a great team and big thank you to Harun Gorry! Service was first class A++++
All emails were replied promptly and job excuted within minutes
Highly recommended thank you Harun
Blair
Thank you for this app! It allowed us to ensure US customers see pricing in US dollars which greatly impacted the financial success of our business. Thank you to the team who makes this possible :)
App has been displaying some incorrect conversions and showing higher prices than are correct. I hope that updating fixes this issue.
Hi there,
We want to check the issue and our team of experts can help in resolving the issue. Harun from our team will reach out to you for the details or you can also email us at support@mlveda.com for the resolution.
Your satisfaction is our utmost priority.
Best Regards,
Reshma
CSM
MLVeda
Thank you so much to the technical support team for the prompt and precise setup! Everything was implemented exactly as required for my store. Your professionalism and attention to detail deserve special recognition. It’s a pleasure to work with a team that understands the client’s needs and quickly provides solutions. I will definitely reach out to you again if needed!
Excellent app and customer support is great! I would recommend it as the best currency switcher app on the shopify store currently.
This plugin is excellent for displaying local currency on Shopify stores based on user's IP address. The customer care is also outstanding special thanks to Riya for her prompt support. The plugin works perfectly, and I'm planning to upgrade to the pro plan soon.
Works perfectly in our store thanks to their dedicated support and technical team. We were able to get customized placement of the currency switcher thanks to them.
If you need an app that automatically converts to your desired currency, I highly recommend this app. It's very easy to use. I was able to get the results I wanted. The support team answers all your questions, and especially Riya was very helpful during and after the setup process. Thank you!
Please don’t waste your time with this app. Their support is unresponsive—no replies, chat is always offline, and they make you to email for support never respond back. If you run into issues, it’s a sign to switch to a different app. Honestly, don’t even bother starting with this one!
Hi Jhwang,
We’re sorry to hear about your experience, but it looks like there might be some confusion. Our support team did respond to your queries, and it seems the issue was related to Shopify's default switcher, not our app.
We always strive to provide timely support and ensure our users have a smooth experience. If there’s anything we can do to clarify or assist further, please feel free to reach out—we’re happy to help!
Best Regards,
Reshma
Customer Success Manager
MLVeda
I've had the app installed for a while and have encountered the same problems time after time.
When switching currency, the rounding rules that you set up in markets (rounding to 0 decimal points) doesn't flow through to this app. So for a currency like Kuwait Dinar, instead of 145KWD, it shows 145.760KWD - which doesn't look great or professional.
This applies to all currencies - ignoring the decimal rules you can set with Shopify, so USD shows as $450.00 for example.
I have contacted support numerous times and they either say it's a shopify problem, or that they just can't help me.
Additionally, they are great at the initial customisation setup, but EVERY TIME you update your theme, their customisations are removed, and you have to reach out to them to edit it for you again, which has become extremely tiresome.
It is such a shame as this app is generally good at what it does, but the creators seem to have no desire to refine it to make it an excellent experience for shopify users and their customers.
I will be looking around to find an alternative.
Hi Matthew,
Thank you for sharing your detailed feedback.
Regarding the rounding rules issue: This behavior is tied to Shopify Markets, where the rounding is set at Shopify's end as rightly informed by our agent earlier. Unfortunately, our app reflects the data provided by Shopify. Shopify Support would be the best point of contact to resolve this, as they can directly assist with Markets configurations.
Regarding the theme updates, we understand how frustrating it can be to reapply customizations after every theme change. While this is common with theme-dependent apps, we are exploring ways to streamline this process for our users. In the meantime, our team remains available to assist you promptly with any adjustments required post-theme updates.
Your feedback about refining the app’s experience is taken seriously. We are constantly working to improve, and insights like yours help us identify areas to prioritize.
Thank you again for using our app. We hope you’ll reconsider and give us a chance to address these challenges.
Best regards,
Reshma
CSM
MLVeda