Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its comprehensive dropshipping and POD features, including a product finder tool, automated product listing, price monitoring, and automated order processing. They find the user-friendly interface and seamless Shopify integration beneficial. The automation tools save significant time on manual tasks like inventory and pricing updates. Educational resources provided are also valued for succeeding in dropshipping. The responsive customer support team is highly regarded by merchants. The platform has simplified the dropshipping process and boosted efficiency and profitability.

February 10, 2024

First of the marketplace and the variety of the products I can say are a big plus for me. The quality and the brand of the products as well. Also the way AUTO DS does pretty much everything for you well that had me sold. AUTO DS IS MY GO TO DROPSHIPPING APP FOR ME . I guess the name says it all.. I do recommend AUTO DS to all dropshippers who are looking for a fully automated app to help you with you store.

PRIME DEALS OUTLET.
United States
About 2 months using the app
AutoDS Dropshipping Tools replied February 12, 2024

Hi “PRIME DEALS OUTLET.”!
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 🙂
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers!
Have a great day!
AutoDS Team

February 10, 2024

This app saves a lot of time thank you so much auto ds, AutoDS app is truly a great app to work with when you need to automate your drop shipping process entirely. Their service is number one, everything is very clear and user-friendly. They answer you very quickly if you have a problem and do everything to help you.

Trinetran
India
About 1 month using the app
AutoDS Dropshipping Tools replied February 12, 2024

Hi "Trinetran"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

February 19, 2024

this app is so cool! I cant believe that it was this easy to set up an account with AutoDS and start Dropshipping. I'm finally able to make some extra cash while I sleep!

IAMDEWDROPCREATIONS
United States
About 1 month using the app
AutoDS Dropshipping Tools replied February 22, 2024

Hi "IAMDEWDROPCREATIONS",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

February 14, 2024

A Five-Star Experience with AutoDs:

A Testament to Exceptional Customer Service!

From the onset, my journey with AutoDs has been nothing short of spectacular, echoing the same joy and fulfillment one experiences in the journey of motherhood— from the uncomfortable anticipation to the unmatched joy at the end. This comparison springs to mind following my recent interaction with Dorian from the quality control department, a beacon of hope and understanding in a process that initially seemed daunting.

Dorian, representing the essence of AutoDs' commitment to customer satisfaction, extended a gesture of goodwill that left me both surprised and delighted. Not only did she provide a free one-month subscription, but she also processed a refund for one of my orders. More importantly, she took the time to meticulously explain the complexities surrounding a second order, ensuring that no question remained unanswered. This face-to-face interaction on Zoom, personalized and considerate, made me feel truly valued and special.

It is rare to find a company that not only listens but acts with such empathy and understanding. Dorian's professionalism and the quality control department's dedication to service excellence are commendable and reflect AutoDs' overall ethos of valuing and prioritizing their customers' needs.

This experience has reinforced my belief in the power of persistence and the importance of being heard and understood. AutoDs has not only met but exceeded my expectations, leaving a lasting impression that will surely keep me as a loyal customer for years to come.

In a world where the essence of genuine customer service seems to be diminishing, AutoDs stands out as a beacon of hope, much like the joyous relief and fulfillment after the birth of a child, erasing all discomforts of the journey. I am profoundly grateful for the support and service provided by AutoDs, and I eagerly look forward to our continued partnership.

Thank you, AutoDs, and especially Dorian, for making this experience not just a transaction, but a memorable journey of understanding and care.

SAS LLC Store
United States
About 1 month using the app
AutoDS Dropshipping Tools replied February 16, 2024

Hi “SAS LLC Store”!
Thank you for sharing your experience with us - it's much appreciated!
We’re pleased that Dorina was able to provide you with exceptional service!
We’ll make sure we pass your kind words along, our customer service team will be happy to know that you really enjoy working with them 😊
Thanks again for supporting our business.
AutoDS Team

Edited March 19, 2024

Adding an extra star for Dorina, who has been extremely attentive and helpful.

Still, heed my warning, no matter who you signup with:

1- Nothing is "automatic."
2- Expect problems. & there are exceptions to everything.
3- Don't believe a word of marketing, esp. Shopify's drivel (trust me, I worked in Marketing for a few companies and wrote this stuff).
4- ChatGPT 4 is excellent at generating apology emails to customers.
5- Thank the heavens I haven't started marketing my site yet. I guess, deep down, I knew to expect issues. And wow... was I right.

I'll continue to adjust star ratings as things progress.

-----
Pure, buggy garbage. Can I give it 0 stars?

Avoid. Avoid. Avoid.

Half my orders end up in "error" state, and when I ask why, I get the standard ".... the order was cancelled by the supplier or customer (whatever that means)," and/or "we have no control over anything" (that much is clear). If (and this is rare) an order actually ships, the shipping times are pretty abysmal. There is literally no useful support.

In summary, a lot of big promises, and massive under delivery. I'm actively trying to find a competent replacement, but my fear is that this is as good as it gets (which leads to bigger questions about "the side hustle." Who is this really benefitting anyway?... hmmm...").

Shopify and AutoDS have turned my initial excitement and exuberance into a daily, dread-filled check of my email and Shopify balance, followed by a slew of apology emails to customers and discount codes they'll probably never user, because their initial experience was so poor (and so out of my control).

I would do anything to start over again with a completely different infrastructure. I can't believe I'm going to have to start PAYING these people money soon, unless I just pull the plug, of course.

Luscious Skin Care
United States
About 2 months using the app
AutoDS Dropshipping Tools replied March 17, 2024

Hi "Luscious Skin Care",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Looking forward to your reply at dorina@autods.com
AutoDS Team

February 10, 2024

AutoDS has been a game-changer for my e-commerce business. Its comprehensive features, including automated listings, repricing, and order fulfillment, have saved countless hours. The user-friendly interface and excellent customer support make it a must-have tool for any online seller looking to streamline their operations and scale their business effectively.

AutoFlexZone
United States
About 2 months using the app
AutoDS Dropshipping Tools replied February 12, 2024

Hi “AutoFlexZone”!
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 🙂
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers!
Have a great day!
AutoDS Team

March 27, 2024

I love how easy the integration process with shopify was. I love how easy it easy to edit products and I really love the selection of products that are available. I would recommend AutoDS to anyone and everyone.

BlacBunny
United States
12 days using the app
AutoDS Dropshipping Tools replied March 29, 2024

Hi "BlacBunny",
We're thrilled to learn about your positive experience with AutoDS. Your review truly brightened our day!
It's wonderful to know that our team's efforts have been appreciated. Your feedback motivates us to continue delivering exceptional service.
If there's anything else we can assist you with, please don't hesitate to reach out.
AutoDS Team

February 12, 2024

I have enjoyed my experience and I can't stop adding more products. I love how it is so easy to navigate online and on the app Every video is detailed and on point and easy to comprehend. i am very satisfied with my choice

The Deal Spot LLC
United States
About 1 month using the app
AutoDS Dropshipping Tools replied February 14, 2024

Hi "The Deal Spot LLC",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

April 11, 2024

I was having trouble with the fulfillment and Carlos helped me solve the issue step by step. Great service!

Gachets
United Kingdom
3 months using the app
March 31, 2024

AutoDS has made the managing of the products side of area so much more easier. The draft/product feature is nice and also the ability to find winning products is a gamechanger.

Would recommend!

Covress
United Kingdom
23 days using the app
AutoDS Dropshipping Tools replied April 3, 2024

Hi “Covress”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface and our features such as the Product Finding Hub!
We will keep on improving our tool and implant new features for our precious customers!
Thanks again for supporting our business, it truly means a lot to our team!
AutoDS Team