Reviews (281)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for its ability to create custom and tiered discounts, such as "Buy $100, get a free $10 gift card," which they find easy to set up and manage. The app offers more detailed discount options than Shopify's standard features, with a user-friendly interface that handles various discount scenarios effectively. Performance is reliable in applying discounts correctly. Customer support is frequently praised for being quick and helpful, with staff like Ron and RG noted for their proactive assistance and instructional support.

Edited January 8, 2017

Found a bug and Derek give me an awesome customer service.
It's working all fine now and I'm sure he is dedicated
improving and making this app Great.

Mt Digital Print
Philippines
About 2 months using the app
November 18, 2020

Automatic Discount is a great app and highly recommended. I needed some help setting up the discount in my shop and I got excellent support from Tabarnapp.

Gehalt - Danmark
Denmark
About 2 months using the app
June 16, 2017

I LOVE LOVE this app! I'd rather do this than other types of coupons and email. My customers will love it too! Thanks! :)

Quilts I Am
United States
About 2 months using the app
Edited April 22, 2017

Once I installed this App on my store, they do maintenance.
Will update this review when it works.

Update :
The support respond straight away.
This is the app I search for so long, abandonment cart percentage are really high, this app can make our customer happy and convert to purchase.

Great app that we all need to make our conversion higher.

Clotshy
Indonesia
About 2 months using the app
October 3, 2023

There customer service was great, following us through all the way to a resolution.
Thank you very helping.

Deer Park Wine & Spirits
United States
Over 2 years using the app
Staytuned replied October 5, 2023

Thank you for your honest review! We take pride in the customer service that we provide and we're glad to be of help!

Please let us know if there is anything else we can do to improve your experience with us. Cheers!

Edited May 18, 2017

Great concept but the popup refuses to work in my store.

Developer said it might have to do with another app but I don't use many apps that would interfere with the cart.

Discount is applied at > $35 but no popup occurs. I may cancel the app if the developer can't figure it out.

*Update*

Developer fixed the bug and everything works wonderful now. Thank you Derek! 5 Stars for support and great app.

Lovethemilitary
United States
About 2 months using the app
November 26, 2021

Service à la clientèle irréprochable, il a répondu à chacun de mes emails en français jusqu'à je réussi! Ca marche en tabarn... son affaire!

produits Apothicaire
Canada
About 2 months using the app
February 3, 2021

If you want an app and a good support, this app is not the one, because I just got an issue with the app and I wrote for support but the first email answer me that I set up bad the app, I anwers again for help but after that I didn't get any response, Don't pay for this.

Hush Puppies Honduras
Honduras
Almost 2 years using the app
Staytuned replied February 3, 2021

Hi, sorry for the delay, I was checking how the DCart app behaves alongside our app, with our app activated and deactivated. The issue is the same when our app doesn't run, it does fill the DCart discount field with %20 empty parameter (http://somup.com/crnfVho9bX). I've dropped an email to the DCart developers just now, hopefully they come back to me soon. My colleague will also try something in a few hours, when he's back at the office. We'll keep you posted via email.

Edited June 20, 2019

I use Automatic Discount for permanent automatic discount codes for multiple item orders set up in 7 tiers. It works beautifully.

It's really helping our little business grow.

Also love the customisable Notification Bar that pops up in the cart.

Contact has been spot on also with a response within 7 minutes.

Great app.
Very professional team!

aviagrafix.com

Aviagrafix
Australia
About 2 months using the app
November 24, 2018

I used this app during Black Friday to set up some basic rules for applying discounts based on cart amounts, something Shopify cannot do natively. It's important to understand that app works as s set of triggers to apply discount codes that you create in Shopify, so you have to combine the trigger with how you setup the discount - for example, by setting minimum purchase amounts in the discount itself, etc., as well as defining it in the app rule. It can be a little tricky to get it all set up correctly, and you'll want to do test carts, etc to make sure it's doing what you want. We had a little trouble getting the discount to trigger even though the correct cart amount was reached. The app owner was super responsive and even installed some code during Black Friday to make sure it was working correctly. He also helped with some basic troubleshooting during our sale. My only suggestion would be to put some of the info I learned through direct support into the app documentation/help section - like the example of putting the minimum purchase amount in the discount as well as the app rule. I would definitely use the app for future sales now that I know more about how it works.

Breathe in Detroit
United States
About 2 months using the app