Reviews (283)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to handle complex discount scenarios like tiered discounts and automatic gifts, which boost sales and customer satisfaction. The interface is user-friendly, and the app integrates seamlessly, effectively communicating promotions to customers. Support is frequently praised for its responsiveness and customization assistance, enhancing the overall user experience and app functionality.
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Automatic Discount is a great app and highly recommended. I needed some help setting up the discount in my shop and I got excellent support from Tabarnapp.
I LOVE LOVE this app! I'd rather do this than other types of coupons and email. My customers will love it too! Thanks! :)
Once I installed this App on my store, they do maintenance.
Will update this review when it works.
Update :
The support respond straight away.
This is the app I search for so long, abandonment cart percentage are really high, this app can make our customer happy and convert to purchase.
Great app that we all need to make our conversion higher.
Very hard to work with
Thanks for taking the time to let us know about your frustration. I know our support team is currently working with you to try and figure out exactly which part of the app you're struggling with. Please know that this is a top priority for us - I'll be overseeing the case personally.
Hannes Bez | Director of Customer Experience
There customer service was great, following us through all the way to a resolution.
Thank you very helping.
Thank you for your honest review! We take pride in the customer service that we provide and we're glad to be of help!
Please let us know if there is anything else we can do to improve your experience with us. Cheers!
Great concept but the popup refuses to work in my store.
Developer said it might have to do with another app but I don't use many apps that would interfere with the cart.
Discount is applied at > $35 but no popup occurs. I may cancel the app if the developer can't figure it out.
*Update*
Developer fixed the bug and everything works wonderful now. Thank you Derek! 5 Stars for support and great app.
Service à la clientèle irréprochable, il a répondu à chacun de mes emails en français jusqu'à je réussi! Ca marche en tabarn... son affaire!
If you want an app and a good support, this app is not the one, because I just got an issue with the app and I wrote for support but the first email answer me that I set up bad the app, I anwers again for help but after that I didn't get any response, Don't pay for this.
Hi, sorry for the delay, I was checking how the DCart app behaves alongside our app, with our app activated and deactivated. The issue is the same when our app doesn't run, it does fill the DCart discount field with %20 empty parameter (http://somup.com/crnfVho9bX). I've dropped an email to the DCart developers just now, hopefully they come back to me soon. My colleague will also try something in a few hours, when he's back at the office. We'll keep you posted via email.
I use Automatic Discount for permanent automatic discount codes for multiple item orders set up in 7 tiers. It works beautifully.
It's really helping our little business grow.
Also love the customisable Notification Bar that pops up in the cart.
Contact has been spot on also with a response within 7 minutes.
Great app.
Very professional team!
aviagrafix.com
I used this app during Black Friday to set up some basic rules for applying discounts based on cart amounts, something Shopify cannot do natively. It's important to understand that app works as s set of triggers to apply discount codes that you create in Shopify, so you have to combine the trigger with how you setup the discount - for example, by setting minimum purchase amounts in the discount itself, etc., as well as defining it in the app rule. It can be a little tricky to get it all set up correctly, and you'll want to do test carts, etc to make sure it's doing what you want. We had a little trouble getting the discount to trigger even though the correct cart amount was reached. The app owner was super responsive and even installed some code during Black Friday to make sure it was working correctly. He also helped with some basic troubleshooting during our sale. My only suggestion would be to put some of the info I learned through direct support into the app documentation/help section - like the example of putting the minimum purchase amount in the discount as well as the app rule. I would definitely use the app for future sales now that I know more about how it works.