Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create complex, tiered automatic discounts and promotions. It's praised for its robustness, flexibility, and seamless integration with multiple currencies. The user-friendly interface and responsive support team are also highly commended. A key feature is the app's ability to apply discounts at checkout, eliminating the need for coupon codes. Some merchants report increased sales and improved customer experience as a result.

October 8, 2016

Simple yet effective. We made a promo where you buy 3 t-shirts, and you get $10 off. That alone boosted our sales by over 10%!

Luxtshirt
Canada
About 2 months using the app
April 6, 2018

This app is fabulous and my clients love the discount being automatically applied. One concern I have found is it doesn't always add the discount even if the cart total warrants it. I've had this happen 3 times already and after ensuring everything is still active on both the app and the coupon area, it seems to be an app mishap? I emailed the support and was referred to make an account and ask my question on some blog feed. Didn't like that at all and because I could never figure out where to post for help, I never have gotten to the bottom of why this happens. Would give this a 5 star rating if it weren't for these two hiccups.

Raw Energy Tools
United States
Over 4 years using the app
Staytuned replied April 16, 2019

Thanks for the reviews. We closed the Slack team (some blog feed you refer to). You were right, it wasn't working. We have a ticketing platform now.

February 28, 2017

Excellent App, it lets you do the essentials of multiple discounts at the time. very recommended.

Add more rules options Please!

Opticascvmas
El Salvador
Over 2 years using the app
November 28, 2016

It's stopped working and it's caused major issues midway through an ad campaign and now we have lots of angry customers who thought they were getting money off!

The back office now displays
504 Gateway Time-out

nginx/1.4.6 (Ubuntu)

Not good.

Gumbiesflipflops
United Kingdom
About 2 years using the app
Staytuned replied April 16, 2019

Hi, since your review, we have split the app in 3 servers:
- one for the admin part of the app (what merchants play with)
- one for the store side (what customers play with)
- one for what applies the discount automatically
Therefore we split the load and prevent this from happening again.

Edited January 8, 2017

Found a bug and Derek give me an awesome customer service.
It's working all fine now and I'm sure he is dedicated
improving and making this app Great.

Mt Digital Print
Philippines
About 2 months using the app
November 18, 2020

Automatic Discount is a great app and highly recommended. I needed some help setting up the discount in my shop and I got excellent support from Tabarnapp.

Gehalt - Danmark
Denmark
About 2 months using the app
June 16, 2017

I LOVE LOVE this app! I'd rather do this than other types of coupons and email. My customers will love it too! Thanks! :)

Quilts I Am
United States
About 2 months using the app
Edited April 22, 2017

Once I installed this App on my store, they do maintenance.
Will update this review when it works.

Update :
The support respond straight away.
This is the app I search for so long, abandonment cart percentage are really high, this app can make our customer happy and convert to purchase.

Great app that we all need to make our conversion higher.

Clotshy
Indonesia
About 2 months using the app
Edited May 18, 2017

Great concept but the popup refuses to work in my store.

Developer said it might have to do with another app but I don't use many apps that would interfere with the cart.

Discount is applied at > $35 but no popup occurs. I may cancel the app if the developer can't figure it out.

*Update*

Developer fixed the bug and everything works wonderful now. Thank you Derek! 5 Stars for support and great app.

Lovethemilitary
United States
About 2 months using the app
November 26, 2021

Service à la clientèle irréprochable, il a répondu à chacun de mes emails en français jusqu'à je réussi! Ca marche en tabarn... son affaire!

produits Apothicaire
Canada
About 2 months using the app