Reviews (283)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle complex discount scenarios like tiered discounts and automatic gifts, which boost sales and customer satisfaction. The interface is user-friendly, and the app integrates seamlessly, effectively communicating promotions to customers. Support is frequently praised for its responsiveness and customization assistance, enhancing the overall user experience and app functionality.

May 3, 2021

Outstanding customer support. Really responsive and helpful. they helped me in whatever i needed to configure the app in the first time

Dermarket
Colombia
2 months using the app
July 8, 2017

Excellent customer service. I had an issue with installation and was provided EXTREMELY prompt assistance at nearly 8pm at night. I needed a work around to offer discounts to my wholesale customers and this helped me get it done without a 1 to 2 day wait. Highly recommended.

Marco Natalia
United States
2 months using the app
November 14, 2017

Wow! These guys are great! Bogdan took lots of time to explain how things work to help me figure out exactly what my client's need. (which was not simple) Thanks so much!

Jaowholesale
United States
2 months using the app
May 22, 2022

Had some issues with integration with another app and they fixed it ASAP. Customer service was really fast too

Jewelbox
Canada
2 months using the app
Edited May 29, 2023

seamless and quick support. Always patient and so professional to help solve any problem. Highly recommended.

Aria Vent Wholesale [CA]
Canada
2 months using the app
Staytuned replied May 29, 2023

Ron had an amazing time assisting you, and your feedback definitely made his day! Thank you for your kind review.

If there is anything else you might need assistance with, you know where to reach us!

October 8, 2016

Simple yet effective. We made a promo where you buy 3 t-shirts, and you get $10 off. That alone boosted our sales by over 10%!

Luxtshirt
Canada
About 2 months using the app
April 6, 2018

This app is fabulous and my clients love the discount being automatically applied. One concern I have found is it doesn't always add the discount even if the cart total warrants it. I've had this happen 3 times already and after ensuring everything is still active on both the app and the coupon area, it seems to be an app mishap? I emailed the support and was referred to make an account and ask my question on some blog feed. Didn't like that at all and because I could never figure out where to post for help, I never have gotten to the bottom of why this happens. Would give this a 5 star rating if it weren't for these two hiccups.

Raw Energy Tools
United States
Over 4 years using the app
Staytuned replied April 16, 2019

Thanks for the reviews. We closed the Slack team (some blog feed you refer to). You were right, it wasn't working. We have a ticketing platform now.

February 28, 2017

Excellent App, it lets you do the essentials of multiple discounts at the time. very recommended.

Add more rules options Please!

Opticascvmas
El Salvador
Over 2 years using the app
Edited January 8, 2017

Found a bug and Derek give me an awesome customer service.
It's working all fine now and I'm sure he is dedicated
improving and making this app Great.

Mt Digital Print
Philippines
About 2 months using the app
November 28, 2016

It's stopped working and it's caused major issues midway through an ad campaign and now we have lots of angry customers who thought they were getting money off!

The back office now displays
504 Gateway Time-out

nginx/1.4.6 (Ubuntu)

Not good.

Gumbiesflipflops
United Kingdom
About 2 years using the app
Staytuned replied April 16, 2019

Hi, since your review, we have split the app in 3 servers:
- one for the admin part of the app (what merchants play with)
- one for the store side (what customers play with)
- one for what applies the discount automatically
Therefore we split the load and prevent this from happening again.