Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to create custom and complex discount promotions, including tiered automatic discounts and free gifts. They appreciate its unique features like applying discounts to product variants and multi-currency support. The app is praised for its user-friendly interface and reliable performance. The customer support team is also commended for their quick and proactive problem-solving approach.

May 19, 2021

It was difficult to use for the purpose that was portrayed in the video. I spent two days playing with it and watching videos only to loose a bunch of money to customers who recieved discounts they not have received.

The Cosmic Peddler
United States
5 days using the app
Staytuned replied May 19, 2021

Hi, sorry for the delay, and sorry about the time and money wasted. I guess it's too late now, but if it isn't, let me know and I'll record a video tomorrow for you. 

July 17, 2018

couldnt give zero star. Why would I use your app if the free options are already in shopify discount page?
and I have to pay a monthly subscription + ADD ONE???? seriously
the whole point of your app is the add one otherwise its useless.
Unless you make your premium subscription with everything included you wont go that far.

L A Marketplace
United States
5 days using the app
Staytuned replied April 16, 2019

Thanks for the feedback. Thanks for the review. Shopify has indeed a discount links feature and automatic discount for Buy X get Y discounts. The main difference is the number of discount rules (applying discounts automatically, based on what's in the cart) that you can do with our app, and the fact that you can offer multiple tiers of discounts.

We do charge one-time fees for 2 of our features: an add-on feature to display the discount and savings in the cart AND another feature to get more advanced cart rules (eg. based on collections, customer tags, past orders and more).

November 27, 2017

I don't understand what this app does that the default Shopify discounts app doesn't already do?

I can get a shareable link with the discount applied already

I'm willing to change my rating if presented compelling evidence

Woodies
United States
9 days using the app
Staytuned replied April 16, 2019

Thanks for the review. This discount links feature is indeed really similar to Shopify's shareable discount links. And that's why this part of the app is free. The main difference is the discount rules (applying discounts automatically, based on what's in the cart) as well as the add-on features like a way to display the discount & savings in the cart, to show a Congrats popup when a rule is met and a discount is applied, the prefilled carts with a discount attached to them and so on.

November 5, 2019

Paid $50 just to unlock the app to find out it does not allow me to do what it literally advertises. This app claims you can create discounts based on the URL which the customer comes from (I'm trying to give a discount to customers with a .edu email). I upgraded twice and even on the advance plan there is absolutely no option for this. Not user friendly and quite frankly a waste of money since the app description misleads you to believe the app can do more than it says. I literally paid to unlock a feature that doesn't even exist. Wish I could be refunded.

Hex Girl
United States
4 days using the app
Staytuned replied November 5, 2019

Hi, first of all, thanks for your feedback. We do offer a refund, simply contact us via email to support@tabarnapp.com, or if you already have uninstalled the app, contact directly billing@shopify.com.

About your issue, the app doesn't claim to offer discount based on the traffic source, if that's what you meant. This is not yet implemented in our Discount rules. It claims to allow to create discount links, and by sharing them, to give a discount based on where (which link) the customer is coming from.

About your need of giving a discount to @edu emails, we're currently implementing our Smart Deals feature from our Carter app into our Automatic Discount app. In the Smart Deals, it's possible to create a rule based on the email addresses, for example all students from @edu or all wholesalers from @company.com

Edited September 14, 2016

Glad to see it worked for others but unfortunately it did not for work for me. The developer said it was because of my theme. So I opt for another app and it works fine. In addition, I will give this a try again if there are more features.

It is good they give a free trial, so try it before buy it.

Colorcosmetics
United States
7 days using the app
Staytuned replied April 16, 2019

Hi, a few years past since you tried the app. We made improvements to work in any Shopify theme and added some new features. Let me know if you want to try it again.

August 5, 2021

Hi there is a problem. I am not able to integrate the app and have been talking with your customer support. Last two days I have been requesting him to set up this app. He doesnt even respond on time and hasnt done anything. I have given all access. this is not the right way to treat customer. If there is an issue with your app let me know.

Belora
India
3 days using the app
Staytuned replied August 6, 2021

Hi, we've made the setup today, let me know if it's fine.
Just to clarify things, we've tried yesterday but the app wasn't installed yet (https://gyazo.com/fd77937b4ec974e73805cb68d143e00d), and you've confirmed it (https://gyazo.com/08c851ac8e4f2fd1a0ca91b2e807acf9). Only the store owner can install and approve the charge to start the free trial. We cannot do that for you, Shopify doesn't allow us (https://gyazo.com/bee6c54b2ef9b3bca5150a9c57acd15b). Thanks for your patience and understanding.

September 1, 2018

I was charged for this app during the trial period. The amount was minimal but it left a bad taste in my mouth.

Six Row
United States
3 days using the app
Staytuned replied April 16, 2019

Hi, this $0.01 activation charge is gone now. Thanks for the feedback, that helps us improve.

September 25, 2016

Good concept but the app does not work properly and support was non-existent. I set the rate and when I closed the app it stopped working. Seems to be full of bugs.

Designs By Dees Hands 2
United States
5 days using the app
Staytuned replied April 16, 2019

We improved the app a lot since 2016. We grew the team as well, for a better support. Let us know if you want to give it another try.

November 18, 2022

I set up an automatic discount applier for my subscription business, but it didn't work for first time visitors and I lost out on several conversions because of this. This tool works sometimes, but misses the mark most of the time.

Titan
United States
3 days using the app
Staytuned replied November 18, 2022

Thank you for your review. We tried looking for an email or ticket created by your store but we weren't able to find anything. We don't see any promotions created in the app either (probably deleted by now). If you could reach out to us and tell us what didn't work exactly we could try helping out.

Judging by the promotion you described "first time visitors" makes me think that you wanted to make a promotion that applies to customers who didn't make any other order. Since our app does not run on the checkout page, the only way we could apply it, is if the customer is already logged in before reaching checkout, or to make the discount code specific to a customer segment "New customer".

We do have an information box inside the app explaining how it works in case you make promotions based on customer properties, but that information could easily be missed which might of caused this behaviour in the app.

If you reach out to support@tabarnapp.com we could help you properly set it up so this case does not happen. There are multiple ways to achieve the promotion using our app and one of them will surely work for your store as well.

Edited May 21, 2020

This app looked like it was exactly what we needed, and the way that it sets the discounts up is great. The problem that I have with the app is that it is not user friendly for the customers that visit our site. We may look into using this app in the future if there are a few changes with how it works on the front end for the customers. There are too many steps for the customers and in order for a customer to remove an item from the cart they have to exit out of the pop-up, remove it from the cart, then click back into the pop-up in order to checkout with the discount that they want.

ToolCentral.com
United States
2 days using the app
Staytuned replied May 21, 2020

Thanks for the feedback. What you describe is not related to the entire app, only to the Upsell/Gift feature. We've improved it already by pre-selecting the first gift by default (avoiding customers the need to click on it). About allowing customers to edit the cart in the Gift's Order Summary modal, this was built like that intentionally, to avoid the temptation of removing items currently in cart before checkout. We'll meet tomorrow altogether and discuss about the possibility to add an option to allow editing the cart. Another idea would be to hide the current items in cart from this modal and only show the gift. We'll come back to you in a few days.

UPDATE - June 9, 2020
We'll implement a new feature to "Auto add gift to cart" by June 20th. This should help your use case.