Reviews (2,644)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting affiliate and referral marketing, noting its cost-effectiveness and robust features even in the free plan. They appreciate the user-friendly interface, real-time tracking, seamless Shopify integration, and detailed analytics. The customizable commission structures and efficient referral tracking are standout features. Merchants also praise the responsive customer support and easy setup, enhancing their business operations effectively.

December 17, 2024

I initially faced issues with changing the influence status but figured it later probably because I was on my cell. The tool is amazing and will help any small business owner that is working with influencers to easily track their sales. Thank you so much for creating such a great tool!

Royal African Boutique
United States
About 1 month using the app
January 14, 2025

Great program. Brings people into your store and encourages people to refer your brand to others.

SassySoapsAndScrubs
United States
Almost 2 years using the app
December 16, 2024

Great app and excellent service from Pooja. Highly recommended for anyone looking for a reliable solution. Pooja went above and beyond to assist, making the experience even better. I’m really impressed!

Upishoppy
Chile
14 days using the app
October 31, 2024

Amazing Support from Pooja!

Pooja was incredibly prompt and helpful in getting me started with Aftership Affiliates. Her assistance was quick and effective, ensuring that I was up and running with the app in no time. It's rare to find such dedicated and efficient support. Highly recommend!

DipaliZ
United States
14 days using the app
November 16, 2024

I actually highly recommend this app! I've no idea what I'm doing in all this but I opened this app and I have completed everything myself! No hired professional! Of course I do VERY much appreciate the help, but at the same time I aim to learn all I can about this business and I am stoked because I could very well be the one who causes my first real customer purchase!!!! This app is all laid out, and yeah I'm on the (FREE) version! So easy to navigate, support was quick on the draw, and I'm not sure but I think I'm just about finished already with my first affiliate referral program campaign? I'm pretty sure I won't be sleeping tonight from all the excitement surging through me! Developers! Hands down GREAT JOB!! Thank you! GET THIS APP PEOPLE!!!!!
You will not regret it especially if you have no idea what you're doing.

4U! Online
United States
About 1 hour using the app
September 19, 2024

Karan was quick responding to messages which is much appreciated.
Also appreciate when AI is no longer able to solve the problem, the switch between team and AI is effortless and quick.

Shopay Online
Australia
Almost 2 years using the app
December 26, 2024

Went i opening my website I can't see my running campaign

Shridhar snacks
India
About 1 month using the app
AfterShip replied December 27, 2024

Thank you for taking the time to share your feedback with us. We sincerely apologise that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention.

We value all customer feedback as it helps us identify areas where we can improve our services. It's important to us that every customer receives accurate, timely, and right support.

As checked the referral widget is not yet activated in your account and hence it is not getting displayed. One of our experts will be sending you an email in order to get this checked and sorted for you.

In the meantime, if you require any additional help, please let us know. Our ‘Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have either via live chat or you can email us at support@aftership.com

September 24, 2024

FREE, yet seep pricing options, this goes back so many wrongs ways. FREE should always be free. Next time add just take a small commission from what you sell of ours.

Fahline
United States
About 1 month using the app
AfterShip replied September 25, 2024

Dear Customer,

Thank you for your feedback, we always appreciate and value them.

However, please note that the subscription is Free as stated and there's no hidden pricing. We're not sure where you are seeing the pricing option and would love to help clarify your doubt of the application if you have any.
We also helped you in removing the AfterShip Branding for Free.

You can also check on your billing & invoice as well, the amount that is/will be billed is $0.0

We have multiple application which have a Paid subscription plan, Affiliates currently is Free for all users aside from Enterprise plan.

We look forward to your reply and corporation.

In case you need assistance, please initiate a chat from the admin panel or drop us an email.

Regards
The AfterShip Team

October 1, 2024

Looks decent so far but I just downloaded it, so I will have to see.

TrueSelect™
Canada
2 months using the app
AfterShip replied October 2, 2024

Thank you so much for taking the time to share your valuable feedback.

Your feedback is immensely valuable to us, and we truly appreciate your kind words. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

December 25, 2024

great. thank you.

Beauty Bitch
United Kingdom
23 days using the app