Reviews (2,648)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its robust affiliate and referral marketing tools, including affiliate marketing, promo codes, and referral tracking. They praise its user-friendly interface, seamless integration, and detailed analytics. The free plan is especially appreciated by small businesses. Merchants also commend the responsive and effective customer support, noting that the app significantly aids in saving time and enhancing business operations.
Refine
-
By rating
NEVER use Affiliate Link with them!!!
I started an Influencer Campaign on 16th of january and got A LOT of orders -> I can only see one in the Dashboard. This is ridiculous. I already lost so much time writing with more than 5 people from "Support" who keep saying "wait for 7 days after sale is confirmed". Its been already 2 weeks and I got NO SUPPORT and need to pay the influencer! If I dont get any help from development Team; I will have to calculate manually the Influencer Commission...
THIS APP & Support are a disaster!!
Thank you for your feedback, and we sincerely apologize for the experience you've had. We completely understand your concern, and we take your feedback seriously.
Regarding the missing orders in the dashboard, we’ve already escalated the issue to our development team, and they are actively investigating it. We’ll make it a priority to resolve this issue as soon as possible and help you provide the correct commission to pay to influencers. The wait times you’ve encountered are not up to our standards, and we deeply regret the inconvenience this has caused. We strive to provide timely support, and we apologize for not meeting your expectations.
We truly appreciate your patience and understanding during this process, and we’re committed to resolving the matter swiftly.
If you have any additional questions or need further assistance, please don't hesitate to reach out to us via the live chat option available in your account, or email us at support@aftership.com.
Best regards,
Team AfterShip
Great program. Brings people into your store and encourages people to refer your brand to others.
Love that aftership has all small business needs in a place. Quick and helpful customer service
I initially faced issues with changing the influence status but figured it later probably because I was on my cell. The tool is amazing and will help any small business owner that is working with influencers to easily track their sales. Thank you so much for creating such a great tool!
Great app and excellent service from Pooja. Highly recommended for anyone looking for a reliable solution. Pooja went above and beyond to assist, making the experience even better. I’m really impressed!
This app is very helpful for newbies here in shopify.
Very User-friendly UI
Amazing Support from Pooja!
Pooja was incredibly prompt and helpful in getting me started with Aftership Affiliates. Her assistance was quick and effective, ensuring that I was up and running with the app in no time. It's rare to find such dedicated and efficient support. Highly recommend!
Good chat support and good value getting the pro for free to test out. Much appreciated.
Went i opening my website I can't see my running campaign
Thank you for taking the time to share your feedback with us. We sincerely apologise that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention.
We value all customer feedback as it helps us identify areas where we can improve our services. It's important to us that every customer receives accurate, timely, and right support.
As checked the referral widget is not yet activated in your account and hence it is not getting displayed. One of our experts will be sending you an email in order to get this checked and sorted for you.
In the meantime, if you require any additional help, please let us know. Our ‘Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have either via live chat or you can email us at support@aftership.com