Reviews (962)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and boosting sales through referral and affiliate programs. It offers a free plan with no upfront costs, praised for its user-friendly interface and seamless Shopify integration. Features like customizable referral links, automation, and detailed analytics are valued for efficiency. Responsive customer support is frequently commended, contributing to a smooth user experience.
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Clean + Professional
Starting off with a full 5 stars for AfterShip Referral & Affiliate. The app is incredibly easy to navigate, the instructions are clear, and the overall design is clean and user‑friendly. I’ll be back in the next two weeks with a more detailed update.
Premium referral setup, free plan that actually works
Set up our customer referral program in under 30 minutes. The settings give granular control over rewards, minimum order values, and expiry — exactly what we needed. Customization options for the popup and email are extensive, so we could match the widget perfectly to our brand. Free plan is genuinely free with real functionality, not just a trial. Amelia from support was responsive and helpful when we needed branding adjustments. Recommended for any Shopify store wanting to launch referral marketing without commission fees or upfront costs.
top program!
We’ve yet to start using the AfterShip for Affiliate Program, but the installation of the plugin and outlook is promising - and that is a positive. For a free app, this can’t be beat. Shall update this review again in due course. Thank you.
[Updated] This app has been in our Shopify Store for a couple of months now. It’s pretty useful, but would also prefer if the referral code can be customized for a select collection (say regular priced items) than outright for the entire inventory (discounted, non-discounted, sale items).
Thanks!
This has been a great tool for bringing new clients to my shop! I am seeing a good number of referrals come through as a result; it runs smoothly and is completely automated, which is fantastic! Customer service is great as well if you have questions. I highly recommend this app!
I suggest, Don't use the APP!!! I lost $499.80 after a Shopify customer made a purchase. I worked with Customer Support and they have yet to fix the issue. One Customer support person said the Shopify Customer referred themself, and as was able to receive the discount code. The Referral History section of the app showed no (0) referrals! Also, no purchase was made to trigger the App to give the discount code.
I.e., I used the Referral Program popup where the Advocate will get 10% off when a referee makes the 1st purchase.
I still have the App installed but deactivated the referral program, in hopes it will be fixed.
According to the AfterShip Affiliates Customer person, "the discount rule totally relies on Shopify's ability, currently, they don’t support excluding specific customers from using the coupon".
Thank you for taking the time to share your feedback with us.
Please accept our sincere apology for the experience you had. This is not the experience we want to provide to our users.
We understand that you faced an issue due to our referral program campaign, which negatively impacted your experience. We value you as a customer, and it is disheartening to learn that we have not met your expectations.
For this, we are assigning dedicated support for your AfterShip Affiliate account. Please check your inbox, as you will be contacted via email shortly.
Trust us, we work very hard to make our app user-friendly and provide a great support experience.
Regards,
Team AfterShip.
Great app and amazing support. I love the free features and the ability to upgrade my version for free so I can have more than 20 new referral links per month without any Aftership branding. The support (Karan) provided was amazing, his service was super quick and everything was so easy
I initially faced issues with changing the influence status but figured it later probably because I was on my cell. The tool is amazing and will help any small business owner that is working with influencers to easily track their sales. Thank you so much for creating such a great tool!
Untill now all looks very intuitive. We are working towards our launch and it probably will be a valuable asset for is once we're live!
Aftership does everything I want it to do. It's easy to navigate, with many choices. I had a question once and customer service was great!
