Reviews (2,610)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective affiliate and referral marketing tools, noting its user-friendly interface and detailed analytics that aid in tracking affiliate performance and managing commission structures. The app's free plan is praised for being cost-effective and impactful. Customer support is frequently commended for being quick and efficient, enhancing the user experience and making it a useful tool for businesses exploring affiliate marketing.

May 24, 2024

Their app is wonky as hell and most importantly doesn't work right away. They have to go into your store settings and code to fiddle around. Nothing makes sense in the workflow of the app. You got to waste 2-3 days on the chat all day to get them to sort things out and do more testing.

I'm not sure how this got 5 stars but has to be bogus.

GARÇON
Canada
3 days using the app
AfterShip replied May 25, 2024

Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention.

We value all customer feedback as it helps us identify areas where we can improve our services. We do understand that the referral link was not working for you. We have got this checked with the development team and resolved it for you.

One of our experts will be sending you an email in order to get this checked and sorted for you.

In the meantime, if you require any additional help, please let us know. Our ‘Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have either via live chat or you can email us at support@aftership.com

Regards,
Team AfterShip

January 28, 2024

i LOVE the Customer service I just started using this service in my Shopify store and I like the way things are set up.My customers can refer people with a few clicks that's awesome..

G.O.A.T DS
United States
9 months using the app
April 21, 2024

I am already recommending this app to everyone I know that has a Shopify store or wants to start a drop shipping company. Ayushi was so helpful and they have been so patient with my questions. they are the hidden secret everyone must check out!

bonbon&butterflies
United States
About 2 months using the app
September 14, 2024

Great tool

Sneakerville
United Kingdom
4 minutes using the app
January 18, 2024

Aftership is a great platform. Easy to use interface; even for newbies like myself. Quick, responsive chat from their help platform, which have always provided valuable information. I would recommend Automizely to anyone looking to add referrals, and email marketing automation to their shopify store. An easy 5 stars for me.

Plunge Therapy
Canada
About 2 months using the app
August 28, 2024

Love AfterShip and i would highly recommend it!!!

Savage.Shopping
United States
1 minute using the app
June 26, 2024

Very good referral methods! ;-)

Neromin-Webshop
Austria
2 months using the app
June 24, 2024

So awesome hell yeah!

My Store
United States
3 months using the app
June 29, 2024

Highly recomended

IRFarm
Pakistan
3 months using the app
June 5, 2024

I can't complain about the customer service, they always got my back.

I Want It Online Store
Philippines
21 days using the app
AfterShip replied June 6, 2024

Thank you so much for taking the time to share your valuable feedback.

Your feedback is valuable to us. We're thrilled to hear that our customer service team has been able to support you effectively.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip