Reviews (2,610)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective affiliate and referral marketing tools, noting its user-friendly interface and detailed analytics that aid in tracking affiliate performance and managing commission structures. The app's free plan is praised for being cost-effective and impactful. Customer support is frequently commended for being quick and efficient, enhancing the user experience and making it a useful tool for businesses exploring affiliate marketing.

September 3, 2023

This would be a very great, simple to set up app for simple stores. I would totally be using it, but I realized that there was no way to exclude the referral program widget from showing on certain pages of my store. Some of my store pages are support or setup flows for my tech product, and it's very weird to have a "get $10 off!" widget showing up on the sidebar for those pages. Support was great for helping me get set up, but after they informed me that I couldn't exclude the widget from some pages it became a dealbreaker for me. But I highly recommend for anyone who doesn't have this kind of limitation for their site.

Dio
United States
About 1 hour using the app
AfterShip replied September 5, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We would like to inform you that the features you have requested is currently not available however it has been added in our roadmap. You will see more enhanced features in the upcoming days. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

November 9, 2023

was easy to use

Primetime Powerhouse
Austria
About 1 hour using the app
AfterShip replied November 10, 2023

Thanks for your amazing feedback. We are pleased to know that you are happy with our support member and our services.

We are open to suggestions if you have any. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that we provide the best service to our users.

Regards,
Team Automizely

September 21, 2023

good service

ABABEEL
India
3 minutes using the app
March 9, 2023

не понятно как установить в ЛК, не понятно как запускать программу снова и не понятно как вообще там что то настроить, есть аналоги гораздо удобнее

Happy End
Spain
About 1 hour using the app
AfterShip replied March 9, 2023

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We are sorry for the inconvenience you were facing while installation of this app. Can we please connect over a quick screenshare meeting so that we can help you with installation of this app along with a demo?

You are our valued user and we always aim to deliver a great experience. We can contact us by chat and email.

Regards,
Team Automizely

August 16, 2022

wasted a couple hours with this app .... the usability for the sign up process is complete trash .... customer support is great ... but the app is no where near ready ... the only reason it has reviews is because it is free ... and they have great support ... maybe in a year it will be better ... but I am frustrated this took such a big part of my working day.

AMRAP Nutrition
United States
About 1 hour using the app
AfterShip replied August 17, 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.

We are in touch with our team to check your requirements to help you with features you are looking for. We've also sent you an email for quick meeting to help you with faster resolution.

Regards,
Ankush Kumar
Team Automizely

June 24, 2021

I like where you're going with this app, however, it's not ready for primetime. There are several errors in the canned msging. You should say "friends" instead of "friend". The O in off should be capitalized. You need to tell ppl what to do, meaning say copy and share the link. Plus, in the email box, give direction to add "your email". It's not clear if you are supposed to add your email or the person you want to send a code to. Once these are fixed, I think this app will be great. Sorry, just my two cents

MBH
United States
About 1 hour using the app
AfterShip replied June 25, 2021

Apologies for the inconvenience caused. We are constantly striving to make your experience better with our application.

We are glad to know that you are exploring our app. It is our constant endeavor to delight our users.

Your feedback and suggestions have been registered and In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Rupam
Team Affiliate Marketing and Referral

February 6, 2023

Haven't actually used it yet but to get the free updates you have to leave a review. Hopefully it is actually a good service, so far in the 5 min I've used it, it's been pretty good.

Peaches N Cream LLC
United States
34 minutes using the app
AfterShip replied February 6, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that we provide the best service to our users.

Regards,
Team Automizely

July 18, 2023

Unfortunately the app is not ready, it doesn't offer basic reporting to affiliates of their commissions via a simple backend portal.

British Used Clothing
United Kingdom
41 minutes using the app
AfterShip replied July 19, 2023

Thank you for your feedback, apologies for the inconvenience caused. We are constantly striving to make your experience better with our application. You will be able to get the data of their commission on the affiliate dashboard.

Your feedback and suggestions have been registered and In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Team Affiliate Marketing and Referral

June 5, 2022

Good app, but only English. We have a dutch store, no translation option possible. Have to remove the app again.

Dogzoo
Netherlands
36 minutes using the app
AfterShip replied June 5, 2022

Thanks for your valuable feedback.

We are glad to know that you liked our App. We are always open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. For the multi-language feature, we will note it down as a feature request please be assured.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely

October 10, 2023

so far its good. just cant move the icon another spot

Arrayl
United States
36 minutes using the app
AfterShip replied October 11, 2023

Thanks for your amazing feedback. We are pleased to know that you are happy with our services.

You can move your icon to your required place by customizing the pop-up. We are constantly striving to make your experience better with our application.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that we provide the best service to our users.

Regards,
Team AfterShip