Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and easy setup of referral and affiliate programs. Its free version offers robust features, making it ideal for new businesses. The app provides detailed analytics for tracking affiliate performance and a customizable commission structure. Merchants commend the customer service for their responsiveness and problem-solving skills. They also value the app's ability to manage multiple affiliate accounts and its referral tracking system, highlighting its potential to boost sales and expand the customer base.

Edited February 20, 2022

nice support! unfortunately no auto-billing - you need to connect with your affiliates - but nice product! support is realllly fast and worthful

Sparklys Switzerland AG
Switzerland
9 months using the app
AfterShip & Automizely replied February 21, 2022

Thanks for your valuable feedback. I can see that you are not happy with the fact there is no auto-billing. However, you are happy with the support.

We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support+loyalty@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team Automizely

March 3, 2022

Aditi helped me with her answers. I want to suggest the app to add a system to pay the influencers and the affiliates inside the platform and not outside

Cosmos Jewels
Greece
8 months using the app
AfterShip & Automizely replied March 4, 2022

Thanks for your valuable feedback.

We are pleased to know about your experience with our support team.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.  I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. 

You can always contact us via the live chat option available on your account or email us at support+loyalty@automizely.com

Regards,
Neelima Aggarwal
Team Automizely

September 26, 2021

I got this App to Help me with marketing for my emails and SMS now there's, even more, to help promote and help sell products.

Pretty Limit Beauty
United States
8 months using the app
AfterShip & Automizely replied September 27, 2021

Thanks for your feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and will be looked into, as we are constantly striving to make your experience better with our application.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Rupam
Team Automizely

November 15, 2021

Setup is easy and support was fast and helpful. In testing I found it did restrict me from emailing myself a referral code, which is good. However, if using different email addresses with private browsing/'incognito mode' in my browser I was able to give myself a referral code. This might be common to all apps like this and I plan to continue to use and monitor customer behaviour.

Watch Liquidation
Canada
7 months using the app
AfterShip & Automizely replied November 16, 2021

Thanks for your feedback. I am glad to know that the support was helpful and you found the setup easy.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and will be looked into, as we are constantly striving to make your experience better with our application.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Rupam Sarma Tamuli
Team Automizely

March 10, 2023

easy set up, support was very helpful - only comment would be to integrate/ add a way of keeping track of commission payments that have been paid to influencers

Own Lane Clothing Co | OLCC
United Kingdom
7 months using the app
AfterShip & Automizely replied March 10, 2023

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. We are continuously working to improve the application, I have taken your suggestion as feedback and forwarded it to the development team. Very soon you will notice enhanced features.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Automizely

February 9, 2022

Very good app with helpful customer service. One issue for me is that my store logo appears too small on campaign emails even tho it's set at 100%.

Marcassie Farm Kitchen
United Kingdom
6 months using the app
AfterShip & Automizely replied February 9, 2022

We are glad to know that you are happy with the customer service support and the app.

I am sorry to know that the store logo appears small on campaign emails even though it's set at 100%. Your feedback has been registered.

We are continuously aiming to improve the application and work upon the suggestions given to us. We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. If you face any issues using our app, then you can contact us again and we will assist you accordingly. You can always contact us via the live chat option available on your account.

Regards,
Rupam Sarma Tamuli
Team Automizely

April 14, 2022

it's a good app it does what it says. Help is always at hand when needed. I haven't used all features but I'm looking to explore further

The Clothing Lounge
United Kingdom
6 months using the app
AfterShip & Automizely replied April 14, 2022

Thanks for your valuable feedback.

We are glad to know that you are happy with our app and the customer service support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+loyalty@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Ankush Kumar
Team Automizely

February 27, 2022

So far the app is good but on the influencer side there is no way for the influencer that is working with you to see how much money they made so far. The app is free so far but I am sure they want to get more rating before they launch paid version. If you want to try like me this App is fine for new stores. Simple and get the job done

Flashy Daisy Boutique
United States
6 months using the app
AfterShip & Automizely replied February 28, 2022

Thanks for your valuable feedback. I can see that you are not happy with the fact that there is no way for the influencer that is working with you to see how much money they made so far.

We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support+loyalty@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team Automizely

February 13, 2023

Customer service support is very quick! The app is very easy to use and give a great first impression.

Cozy Snowflake
Canada
6 months using the app
AfterShip & Automizely replied February 13, 2023

Thanks for your amazing feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that we provide the best service to our users.

Regards,
Team Automizely

December 19, 2021

Good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Roodmaer's
Canada
5 months using the app
AfterShip & Automizely replied December 20, 2021

Thanks for your feedback. We are glad to know that you are happy with the app.

We are continuously aiming to improve the application and work upon the suggestions given to us. We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. If you face any issues using our app, then you can contact us again and we will assist you accordingly. You can always contact us via the live chat option available on your account.

Regards,
Rupam Sarma Tamuli
Team Automizely