Reviews (2,448)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance customer engagement and boost sales through effective SMS and email marketing tools. They appreciate its user-friendly interface, seamless system integration, and real-time updates on orders and promotions. The support team is also praised for their quick and helpful service, ensuring a smooth user experience.

July 10, 2021

I used this app today and it is simple and easy to use compared to other apps . I think it will helps a lot

roselable
China
7 minutes using the app
March 1, 2022

I loved the help they give me! I will continue using this app for my website and my client's webs :D

Revolucci
Chile
About 3 hours using the app
AfterShip replied March 2, 2022

Thanks for your valuable feedback.

We are pleased to know that you are happy with the customer service support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizlely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

March 20, 2021

I just started using the app. So far so good it was quite easy to set up. Customer service was very helpful!

Simply E
United States
About 3 hours using the app
AfterShip replied March 23, 2021

Hi,

Thank you for sharing your valuable review. Do let us know if you have any feedback or suggestions for us.

You can always reach out to us via chat option or email us at support@automizely.com.

Kind regards,
Automizely Support

Edited August 15, 2021

Products seem okay, but customer service is absolutely the worst you can find. No clue on what they are doing if you have a problem. Wanted to add other app from this company, but after this experience, no way! EDIT : It's been 2 hours now, still not close to solving my problem, will just delete the app and find another one. Don't waste your time on this one.

Koop
Canada
About 3 hours using the app
AfterShip replied August 16, 2021

It is really unfortunate that your expectations were not met in your recent interaction with us. We will surely work towards not letting this happen in the future. Your feedback has been duly noted and is being worked upon at this very moment. A resource has been aligned to contact you via email and keep you posted on the progress.
We would also check and brainstorm how things could have been handled differently by the support staff.

Inconvenience is highly regretted.

Regards,
Nitish Kumar
Team Automizely

February 8, 2022

It has a friendly user interface, and was easy to install. Customer service was fast and friendly, would definitely recommend this app.

poppymaes.com
United States
7 minutes using the app
June 25, 2024

Excelente aplicacion! La recomiendo 100%

Musk LLC
United States
About 16 hours using the app
October 21, 2021

great app, used it on numerous stores, it really boosts our sales and gets more email sign ups - support team very helpful

Blossom Automotive
United Kingdom
7 minutes using the app
June 30, 2021

its very niceits very niceits very niceits very niceits very niceits very niceits very niceits very niceits very nice.

Aesthete Wear
Egypt
7 minutes using the app
July 9, 2021

Perfect app, hard to believe it's free. One of the best I've found! Very easy to use and love all the features. It was hard for me to find a good full screen pop up.

Fairy Glamor
United States
6 minutes using the app
August 9, 2021

I love this app so far! Everything is extremely user friendly and the customer service is absolutely superb as well!

Peach's Crystals
United States
6 minutes using the app