Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

August 26, 2021

I love this app so far! It's taking the place of a few other apps for me! It's an all in one and the customer service is great! Ravi was very quick to answer all my questions for me!

Ohstara Oil
United States
10 months using the app
February 15, 2022

App is easy to use, and there is good and quick support whenever I have an issue or query about something.

Majime Life
Australia
10 months using the app
August 9, 2021

Ankush from Automizely Marketing is amazing. He help to resolve my issue in less than 2 mins. Amazing guy to work with. Thanks Ankush

WEEREM
United States
10 months using the app
June 24, 2021

very fast and helpful. I don't always have time to sit and talk for hours with a rep so I appreciate the quick and accurate service provided to me. making coupons is easy and straight to the point

TheDoxxShop
United States
10 months using the app
Edited July 10, 2021

All my problems were resolved in less than a minute. The communication was fast and effective! Thank you Ayush

THEMADLINECOSMETICS
United Kingdom
10 months using the app
May 14, 2021

So far it works amazing, it is pretty user-friendly. They are very helpful as well, thank you for helping.

Honey Rosebud
United States
10 months using the app
January 8, 2020

Nice app, easy to use. You don't need to configur everything, except for a simple click. Really recmmended!

Saniqi.com
China
10 months using the app
August 19, 2020

This app has THE WORST CUSTOMER SERVICE!! I used their sales boost function and it messed up my code. I was simply asking them to fix the code because obviously their app made a mess. It took ONE MONTH AND A HALF of emailing and THE ISSUE STILL HASN'T BEEN FIXED. I will now need to hire a coder to fix the issue because THEIR CUSTOMER SERVICE IS THE WORST!!

Milan Pets
United States
10 months using the app
AfterShip replied August 20, 2020

Hello,

We are extremely sorry that your experience with Automizely wasn't as per your expectations. The last we want is let our customers down.
However, the problem you've witnessed is not related to our product. Thus, our team has sent a detailed email stating the same to you and has come up with steps to fix this problem for you.

Request you to check that once and let us know if the problem persists.
We hope you'll give us a chance to make this work for you.

Thank you.

September 4, 2019

Una aplicación muy útil para conectar con tus clientes a través de notificaciones web push. Darle caña!

Protege lo que más quieres. Applepack
Spain
10 months using the app
May 12, 2021

This is a fantastic app. Many features that would normally be an "upgrade" option, come completely free, like branding and customising emails. Has a large newsletter email limit that can be extended, another feature you usually don't get free. I installed it for the pop up tool but all the available features are a great bonus! Support are quick to answer as well. Best app I've come across on Shopify!

Animal Naturals Australia
Australia
10 months using the app