Reviews (6,287)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and comprehensive features such as email automation, segmentation, A/B testing, and SMS marketing tools. They find the customizable email templates and detailed reporting particularly useful. The app is praised for boosting engagement and sales through personalized messages. Despite some concerns about pricing, it's recommended for small businesses and beginners due to its integration with Shopify, ability to build email lists, run campaigns, and create coupons. The customer service is also commended for its responsiveness.

September 27, 2019

Nice app, It's Free and Easy to Use, No Coding Required.. It May need more features but it works well for start

Infinity Prime Now
India
7 months using the app
August 25, 2021

We only use its pop-up functionality, and it's definitely a great app for that, especially considering it's free. I do however miss having the option to have popups appear on selected corners of the screen, and worst of all the image disappears from the pop-up when viewed on mobile. If the previously mentioned aren't issues for you, however, then this is an excellent app.

Reflections Copenhagen
Denmark
7 months using the app
AfterShip & Automizely replied August 25, 2021

Thanks for sharing your valuable feedback. I am glad to know that you are happy with the app but miss the option of having pop-ups appearing on selected corners of your screen. You are also not happy with the images disappearing from the pop-ups when viewed on mobile.

Your feedback has been registered and I apologize for any inconvenience that may have caused you.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

November 23, 2021

I've only recently starting using this app, but so far great customer service so and easy interface.

apt3f
United States
7 months using the app
AfterShip & Automizely replied December 1, 2021

Thanks for your valuable feedback. We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

December 15, 2021

I use automizely not only for my popups but my email marketing as well. They are always there to help and I have never had any issues with the apps.

Maple Tree Charms
United States
7 months using the app
January 28, 2021

This is one of the best apps for your business! They have conversion tools like pop-ups, sales boost, inactive tab, and social proof. They have emails, web push, coupons, and import your contacts. This is an all in one app FOR FREE!! I love it. The email templates are easy to customize and so are the pop-ups. Customer service is great and responsive. I recommend this app to everyone!

Jiggy Jade Boutique
United States
7 months using the app
July 6, 2021

Very very good and easy to handle. Customer service is awesome!! I do highly recommend this app for e-commerce stores.

DANPARIZ
Germany
7 months using the app
November 23, 2021

Great support, great free plan! Answered literally within seconds when I asked for help with a common problem

sun&young
Singapore
7 months using the app
December 11, 2019

I am testing this application and I really like it, it has everything I need to have conversions in my store

lagoonBella
Mexico
7 months using the app
August 5, 2021

Great app. I always get a quick response when I have a question or issue. Very easy to use for a first-time shopify user

KeiStone Jewelry
United States
7 months using the app
March 3, 2022

great app, contact service was great when i had a question. Its simple but you've still got a lot of customization

SwansMadeForYou
Netherlands
7 months using the app