Reviews (6,385)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.
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All your emails and texts now have to be reviewed by them before sending. It took one of my campaigns 3+ hours to be approved. By that time my sale was over when it went out to my customers. You can't send out a last minute newsletter anymore. Support had no sense of urgency to get my campaign reviewed asap. Also no resolution of crediting back for those emails that were wasted.
Thank you for sharing your feedback with us.
First of all please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.
For email content review, we would like to inform you that, as per the latest GDPR guidelines, the content of emails sent to customers must be reviewed first and then sent.
Please be rest assured the review will be done at the same time and emails will be sent if the content is right.
It will not delay any of your campaigns.
Also, for your wasted emails, one of our Automizely expert has sent an email to you so that we can resolve that issue for you.
Regards,
Team Automizely
Great app for newsletter pop-ups! The pop ups can be easily cutomized and customer service is also very responsive.
I haven't used anything easier. You can get really creative with this app if you're artistic enough.
I just started using this app. i feel that it is very functional and cost effective, and the customer service is also very good. Thanks!
Great customer service! My go to app for email marketing! Whenever I needed support, there were just one click away. Thank you again!
The app itself is very straightforward with easy edits and a lot of cool features and they don't really slow my store down. Support is very efficient, Ayushi and Aditya patiently helped me with my needs. Thanks!
It's the forst time I use it. the customer service was super fast and good. I talked with Ayush and immediately he hepled me.
Great service
I recently started using Automizely. So far, I am enjoying the simplicity of using the app. It seems to be functioning properly. It does have features that most of the apps don't offer. Aditya was very helpful in answering all of my questions. He is super patient, and helpful, ended our conversation with a very encouraging message. Hey, they also have an SMS app for messages. You will have to download the SMS app separately. Aditya, thank you for telling me about the app and for your help and kindness.
I wrote your support team, but probably of the covid-19, no answer.
I use the popup to get emails from clients and they get a discount on purchase. All is working very good except that the client do not get his % deducted when he checks out. Can you help please?
Kind regards