Reviews (6,387)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

March 22, 2020

I love this so much because it increases the confidence in customers buying. I wish we had an option to customize the colors of the sales proof pop ups though, it could really go with my theme if it had that option. Otherwise, I love it.

Hunnyluvlashes
United States
11 months using the app
AfterShip replied March 27, 2020

Hello,
Thank you for the feedback. The pop up settings allow you to customize as you desire. You may the color for the Popup, text, primary action, secondary action etc. by going to this URL: https://conversions.automizely.com/popups/3abde5ab8a5343ba8740992e644909e6
Thanks
Team AfterShip

March 15, 2021

OMW I love all the features from this app, it is perfect. The support is amazing and helps out within a few minutes. Super happy :)

Zia-Luh Online
South Africa
15 days using the app
July 14, 2021

GOOD, AMAZING, I LIKE IT,GOOD, AMAZING, I LIKE IT,GOOD, AMAZING, I LIKE IT,GOOD, AMAZING, I LIKE IT,GOOD, AMAZING, I LIKE IT,

VPOOX
China
11 months using the app
AfterShip replied July 14, 2021

Thank you for your kind words.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account.

We will try our best to ensure that you experience the best customer support.

Regards,
Rupam
Team Automizely

May 26, 2021

I use this app in my shoplifty store and so far it has been awesome. The customer service is prompt and will answer any question you have. I highly recommend this app for any business owners.

Sweet Magnolia Wax & Co. LLC
United States
15 days using the app
December 25, 2022

Very Very Good Service!! Sadhan is very very nice and helpful, perfectly solve all my questions!!!!!!

DIY Diamond Paintings
China
15 days using the app
August 30, 2021

Great support. They got back to me right away and solved my problem within minutes. Great app with a lot of great features all for free.

Nether Industries
United States
15 days using the app
September 12, 2022

Terrible app. Took 4 days to send an email to 700 subscribers. This app also makes there collection of subscriber data impossible to import into shopify. So if you don’t pay for the app you loose your subscribers.

Tied to the Ocean Studio
Canada
About 1 year using the app
AfterShip replied September 12, 2022

Thank you for sharing your feedback with us.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.

We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.

Also, one of our Automizely expert has sent an email to you so that we can connect over the screen share meeting to fix it in one go.

Regards,
Ankush Kumar
Team Automizely

November 9, 2021

This app is what i was looking for. Great features and quick support. The App is user friendly and the tools are great for running marketing campaigns. Awesome ! Thanks a bunch

TANGO FUN ELECTRONICS
Canada
15 days using the app
February 6, 2022

Customer service is fast and friendly! Prabha was more than willing to help me out with removing the "Powered by Automizely", message at the bottom of the email options.

plasticlesskids
United States
15 days using the app
November 23, 2023

The support staff are incredible. Any questions we have had, have been answered quickly and thoroughly, in ways that are easy to understand. The app itself is great for our needs, with plenty of options to choose from, but the 24/7 support is what really makes it stand out. So far, very happy.

Joel Equestrian Dubai
United Arab Emirates
15 days using the app