Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

November 13, 2023

Excellent Customer Service and quick to solve my problem.

FosteringNSC
United States
10 days using the app
March 7, 2022

What can I do to get some assistance in here since this people when you chat with them telling you the same line wait for email it's been 10 days and no help.

KXpertise
United States
10 months using the app
AfterShip replied March 7, 2022

Thank you for sharing your feedback with us.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations. We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.

We regret the inconvenience caused to you.

Regards,
Rupam
Team Automizely

Edited July 4, 2020

Good app. Expecting more like this from you.. Really of a great help to start online specially if you are a newbie.. Hoping the developer can also design a SMS abandoned cart recovery and SMS shipping updates..

One Summer Shop PH
Philippines
7 months using the app
AfterShip replied July 1, 2020

Thank you for the feedback. Please help us get a 5-star rating if it is working up to your expectations.

October 15, 2022

very quick, easy and simple to use!! the pop up suggestions and pictures I love , it made my job very easy to do. love it would definitely recommend to others

JacksonsHomeGoods
United States
10 days using the app
June 3, 2023

Was great!!! Pooja is very polite and efficient person. Hope i have chance to talk to her on the next session.

Lemeilleurthedechine
Hong Kong SAR
10 days using the app
April 19, 2020

The best for starters its recommended useful very effective and very much appreciated hope they keep up the good work.

Coffee Sounds Good
United States
10 days using the app
September 11, 2021

So far no complaints. Customer support was very responsive and resolved my issue promptly. Would recommend.

Power Rides USA
United States
10 days using the app
July 10, 2022

So far so good, does it exactly what i need it to do. Has a good amount of free emails so you only pay if you're getting a lot of traffic and making money which seems fair.

Prana by Lana
United States
10 days using the app
May 15, 2020

Nunca publico nada, pero esta app me ha hecho que lo haga. Simplemente es extraordinaria. La recomiendo 100% y espero que sigan creciendo así de bien, FELICIDADES !!!!

Economypets
Spain
10 days using the app
March 31, 2021

I have used this app for marketing nd so much more. I highly recommend giving it a try. Well worth it!!

DOGEPlush
United States
10 days using the app