Reviews (6,375)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, with team members like Jai, Karen, and Ayushi often highlighted for their helpfulness. It's noted for being user-friendly and easy to set up, ideal for those new to email marketing and SMS. The app is effective in boosting customer engagement and business growth with features like email campaigns, automation tools, and insightful dashboards. Additionally, it's considered cost-effective, offering valuable free features that benefit new or expanding businesses. The responsive support team and educational resources also contribute to a positive user experience.

Edited April 7, 2020

It's awesome that this is actually free! It helps to automate email lists etc, which is a pain to do. It's really easy to change colours/fonts for the popups.

Black Cat
Canada
Over 2 years using the app
May 26, 2021

I’m using this app to send out newsletters to my customers. It’s really easy to use & support is fantastic.

Glitter Queen NZ
New Zealand
Over 2 years using the app
July 9, 2021

I love this app. It has so many built-in features for everything your store could need! Also, the features are easy to enable and disable. Lastly, customer service is out of this world!!!! Lightning fast and the app is very responsive. I do not need to do much but click.

Flourished Sensations
United States
Over 2 years using the app
Edited March 4, 2022

This is such a horrible app. I paid for the service to be able to send emails. They cancelled my account before my cycle was over and won't give me my money back. I can't use the serivce that I paid for and I can't get my money back neither. Give me my money back! THIS APP WORKED GREAT WHEN IT WAS FREE! THE PRICE IS FINE IF IT WORKED RIGHT. EVER SINCE THE PRICE CHANGE THE APP GLINCHES ALL THE TIME AND THE FILTERS FOR THE EMAIL DON'T WORK OR INACCURATE. i WANT A REFUND FOR LAST MONTH. HORRIBLE!

Bserene
United States
Over 2 years using the app
AfterShip replied January 9, 2022

I am sorry to know that the app is not working as expected and you would like to get a refund for the last month.

We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Automizely

May 3, 2021

easy to use thus far. hoping to capture more sales with this platform and grow my small business. thank you

The Baker's Wick Candle Co.
United States
Over 2 years using the app
AfterShip replied May 3, 2021

Thanks for sharing your valuable experience. I am glad to know that you are enjoying our app.

We are open for any suggestions. Please let us know if you have any suggestion that makes your experience 5-star with us.

Regards,
Automizely Team

April 27, 2021

I'm using the free version of this app to get more subscribers to my website and it works great. I'm currently looking into other functionalities, such as email retargeting. The support is incredibly efficient. I highly recommend this app.

Always Bella Skin
Australia
Over 2 years using the app
May 19, 2021

Customer service was prompt and efficient! I'm surprised that they are not charging for this as there is so much they are offering. I love it so far

Nxiba-Oku
Hong Kong SAR
Over 2 years using the app
July 6, 2021

Priyanka was very quick to respond to my questions and was very helpful! Highly recommend the team.

K.C. Pelle Sana
Australia
Over 2 years using the app
August 8, 2021

Just downloaded and have been playing with it! It really does give you opportunity to make your website your own... and it's free! No brainer for my flower shop.

Terra Flowers Miami
United States
Over 2 years using the app
Edited December 3, 2022

I've been very impressed with the ever expanding functionality of this app and the helpfullness of the staff. Recommend to all.

GPS Update Store
United Kingdom
Over 2 years using the app