Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use email automation, segmentation, A/B testing, and SMS marketing tools. They appreciate the customizable email templates, detailed reporting, and personalized messaging based on customer behavior. The app's integration with stores and free features are seen as major benefits. Customer service is consistently described as quick and responsive. This app is particularly valuable for businesses aiming to expand their customer base and boost revenue.

April 19, 2023

Rehan is professional, he knows well his job. thanks for the support. It would be good to add multiple welcome email like the way klavio does it

mipervalstore
United Kingdom
About 22 hours using the app
June 19, 2020

I love this application. It is amazing, very helpful and very useful. I totaly recommend it to everybody.

bebesquad
Bulgaria
About 22 hours using the app
August 5, 2021

It's free for the features I need currently and is easy to use. It's good that the app contains a lot of integrated features for free.

Projext & Co. tw
Taiwan
About 22 hours using the app
October 2, 2021

Great app and responsive support - really easy to use and a lot of features in one place. Will be using for social proof and emails.

Grin and Grimace
United Kingdom
About 22 hours using the app
October 30, 2021

j'aime bien cette application elle est super !t et je trouve le service client au top, rapide et convivial

Sitnel
France
About 22 hours using the app
April 16, 2022

Diese App nutze ich für Email Marketing und sie ist praktisch, simpel und gut. Eine Top Leistung vom Entwickler Team! Und freundlicher und schneller Support.

Underdog-Lifestyle
Germany
About 22 hours using the app
Edited September 16, 2020

Unfortunately, I have to update my review. Guys this app will break your site down. It broke my links and slowed my site down to 21 seconds.
If your site is slower than normal, delete the app, and thank me later.

T-SHIRT WARRIOR
United Kingdom
26 days using the app
AfterShip & Automizely replied August 24, 2020

Hello,

We are extremely sorry that your experience with Automizely wasn't as per your expectations. The last we want is let our customers down.
However, the problem you've witnessed is now fixed.

Request you to check that once and let us know if the problem persists.
We hope you'll give us a chance to make this work for you.

Thank you.

September 2, 2021

This app is very nice offers so much for a free plan! Staff was very patient .Will continue to use !

PluscareMedical
United States
About 21 hours using the app
July 1, 2020

I used the app so far for the coupon pop up. I haven't launched my store but I noticed that it would pop up even on my password protected page on shopify so i had to disable it for now. I'll publish it later today when i finally launch my site.

I don't like that the only option after editing my popup is to publish. I don't see any way to just save the popup separately. I have to publish and then unpublish on the home screen since I don't want it to be active on my site yet.

TxC Clothing
United States
19 days using the app
AfterShip & Automizely replied July 13, 2020

Hello,
Thank you for your review. The pop up can be designed and kept saved in the account without having to compulsorily publish it. Once you go live, you may then publish it and it will start reflecting on the page.

Edited July 28, 2020

Another update: I just sent another message to their live chat regarding another problem ( app can't fetch data for emails and other tabs,.. so not even sure if customers are receiving purchase and welcome emails... ) and guess what? live chat went from " online " to " network unavailable ", they disconnected the live chat and now it's not showing up anymore... I'm going to uninstall this app... yes it's free, but if that's what you get for free, i'd rather pay an app that WORKS and doesn't have a ridicolous " customer support " that dips when you ask something.

#update, I have an issue that still hasn't been fixed for over 5 days. Contacted the support regarding this, and they told me they forwarded my issue to the proper dept. to wait 24h for a response... obviously didn't get any response, so I contacted them again, they asked me again what was the problem... explained again and they told me the same exact thing, and when requested to send them the email associated to the Automatizely account, they didn't even answer as confirmation to have received it. The app is still good, but there are some bugs that NEED to be fixed ASAP.

Absolutely A-M-A-Z-I-N-G !

I don't really like making reviews, but this app is just perfect ( and free, most importantly ).

Super easy to use, TONS of customizations and functions, all in a single app.

Support is also great, they answer in less than 30 minutes and follow up on you till issues are solved.

I should've discovered this before, but well, it's never too late.
100% recommended, i'm using it here > nobita.shop

THANK YOU!

Nobita Shop
United Kingdom
27 days using the app