Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

Edited March 25, 2020

I really love this app so far! It's just what I need for email
marketing and it makes it easy for me. Plus the other apps integrated
within it add different amazing tweaks to my website that I didn't
think I needed until now! Unfortunately, I can't give it a full 5
stars ONLY BECAUSE my pop-up isn't syncing with my subscriber list
and my gift emails aren't being sent for some reason. There's also a
limitation of fonts you can use and that differs for whatever element
you're editing. I like all of my text and color schemes to be in
sync; because that's how your brand is supposed to be. From the
website to the emails and pop-ups; everything needs to be in sync for
me. I love that you can use emojis when you're editing, but I don't
like that you can't use them for EVERY editing element. Those two
things are the only issue for me but other than that, this app is
flawless!

Jay're Naturals
United States
22 days using the app
Edited December 19, 2019

Your app is showing "total active subscribers" as 85. But there's only 13 subscribers showing in the email list in the back end of my website. So, where is the rest of the email addresses you guys are collecting from my website?

MyDealmall.ca
Canada
22 days using the app
Edited January 23, 2021

It is great app and very easy to setup. Customer support is always readily available. Willing to answer all the question you may have

MarAbig
United States
16 days using the app
March 26, 2020

automizely is very good app to use i love it boost sale i recommend it for email and sale pop up thanks

XpressProduct
United States
16 days using the app
AfterShip replied March 27, 2020

Hello,
We are glad you are happy with the app. Please help us get the 5-star rating to encourage us to provide you with the wow experience.We are happy to help if you have any issues to be highlighted.
Thanks
Team AfterShip

June 12, 2020

Great bundle of solutions and tools to improve your website. Best of all, its free! Very easy and friendly setup...

Coquinaria
Chile
About 17 hours using the app
June 5, 2021

very good appppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp

Binta Beauty Organics
United States
About 17 hours using the app
November 30, 2020

Hi, I used this app for a few days but I'm afraid I will uninstall it soon. The app really seems promisor, however I think it is still in the early days so it doesn't really fit our business. I was impress with all the features they offer, but I was then very disappointed how they really work. The push notifications show your shopify url, your marketing campaigns have no analytics apart from email opening and Opening Rates (which I'm not entirely sure if it means what I think it means), the birthday emails are pretty cool! However they do not have an option to upload the birthdays of our current customers. They can also create an app for you, but people have to download a sort of MarketPlace app and once they open it looks like its a basic store of yours. That us pretty cool, but we didn't like the fact that our customers had to download an app that its not ours original. If you don't mind that then the app feature is gonna be cool. Their pop us do not have an option to only show on certain pages, I also think this is something more specific to us than to most of people, so maybe this app does fit many.
The app always worked well, no glitches at all and very smoot. The customer service was also a 3 out of 5. I really appreciate their patience to all my question but seems after a while they were ignoring some of my questions, telling me they would check something for me but never actually came back with an answer, however they answered 80% of our questions so I would say it is not entirely bad. If the above stuff I mentioned to not bother you then this app is actually good.

Kuwaloo Care
United Kingdom
21 days using the app
AfterShip replied November 30, 2020

Hello,

I acknowledge your feedback and would like to make your experience better.

One of our experts will get in touch with you so that we can explain every feature in a detailed manner.

Regards,
Mukul Saxena

May 12, 2021

This is a very good app. For free you can do a lot of things as pop-up, coupon newsletters and more. The technical support is very efficient !

Pausania
France
15 days using the app
AfterShip replied May 12, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Regards,
Nitish
Team Automizely

October 23, 2023

goede service

Bossie store
Belgium
About 16 hours using the app
Edited March 1, 2020

I wish the app could actually work.. it's making us give it a higher rating that it deserves. fix it

La Lumière Blanche
Canada
14 days using the app
AfterShip replied March 5, 2020

Hello,
Thank you for your feedback. Could you please let us know the issue you are facing while accessing the app. We will be more than happy to fix it for you.
Thanks
Team AfterShip