Reviews (6,287)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and comprehensive features such as email automation, segmentation, A/B testing, and SMS marketing tools. They find the customizable email templates and detailed reporting particularly useful. The app is praised for boosting engagement and sales through personalized messages. Despite some concerns about pricing, it's recommended for small businesses and beginners due to its integration with Shopify, ability to build email lists, run campaigns, and create coupons. The customer service is also commended for its responsiveness.

November 1, 2021

I just started using this app, so far it looks good. I haven't had a real chance yet to see how everything works.

Empathy's Angel
United States
About 6 hours using the app
April 6, 2021

I used this app for my popup campaign and it was easy to create and design. The help team was also great in helping me solve any problems I had. Very quick response.

Yvonne Beauty
United States
About 6 hours using the app
September 3, 2022

Who wouldn't love a free and easy-to-use app? It also has comprehensive functions. It is very considerate from registration email, free coupons and shopping cart marketing. This is exactly what I want

yoyorelax
China
About 6 hours using the app
July 29, 2021

I use the email pop-up and got the "watermark" removed by contacting them. Very fast support. Recommend to everyone. This is a good free alterative.

Hundevennen
Norway
About 6 hours using the app
November 26, 2020

LIKED EASY TOO USE I RECOMENDED .....................................................................

Urban Fashion Store
United States
5 days using the app
AfterShip & Automizely replied November 26, 2020

Thanks for your review.

Do let us know if you have any suggestions for us which makes your experience a 5-star one.

Kind Regards,
Sumit

Edited August 15, 2021

Products seem okay, but customer service is absolutely the worst you can find. No clue on what they are doing if you have a problem. Wanted to add other app from this company, but after this experience, no way! EDIT : It's been 2 hours now, still not close to solving my problem, will just delete the app and find another one. Don't waste your time on this one.

Koop
Canada
7 days using the app
AfterShip & Automizely replied August 16, 2021

It is really unfortunate that your expectations were not met in your recent interaction with us. We will surely work towards not letting this happen in the future. Your feedback has been duly noted and is being worked upon at this very moment. A resource has been aligned to contact you via email and keep you posted on the progress.
We would also check and brainstorm how things could have been handled differently by the support staff.

Inconvenience is highly regretted.

Regards,
Nitish Kumar
Team Automizely

September 13, 2021

good app good support. very good app good support. very very pleased. Thank you for this good app. :)

EnviroFootPrint
United States
About 6 hours using the app
August 18, 2021

This is a really great app and the support is amazing and quick! I use many of the tools for my site and have been looking for such an app lately.

Charly Wilde
Bulgaria
About 6 hours using the app
Edited November 9, 2021

Customer service is great! I appreciate they are very quick and responsive. This app is nice and easy.

Mavery Beauty
United States
About 6 hours using the app
April 27, 2020

We are having problems with the sale booster, we would like both the inventory controller and the countdown to be shown before the add to cart button.

LINDAS
Spain
7 days using the app