Reviews (6,307)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and comprehensive features such as email automation, segmentation, A/B testing, and SMS marketing tools. They find the customizable email templates and detailed reporting particularly useful. The app is praised for boosting engagement and sales through personalized messages. Despite some concerns about pricing, it's recommended for small businesses and beginners due to its integration with Shopify, ability to build email lists, run campaigns, and create coupons. The customer service is also commended for its responsiveness.

March 16, 2021

App completa e semplicissima da utilizzare! Piena di funzionalità che renderanno il vostro sito web ancora più accattivante e professionale! Consigliatissima :)

Mileluxdesign
Italy
About 4 hours using the app
November 27, 2020

helpful & quick support! i do wish their sales pop ups were more customizable though. i appreciate their speedy support tho!

Loveworthy Jewelry
United States
4 days using the app
AfterShip & Automizely replied November 27, 2020

Hello,

We acknowledge your feedback.

May I request you share, what type of customization are you looking for in the Pop-ups?

One of the members will reach you so that we can help you with this part.

Regards,
Mukul Saxena

November 26, 2020

App shows a lot of potential for the store. Customer service is standing by to assist when you need help which is really good. It would be a great app if some things were automated instead of individual customizations.. which is cumbersome. However, it would be of great use to someone just starting out.

Drifting Winds
Canada
4 days using the app
AfterShip & Automizely replied November 27, 2020

Thanks for your review.

Do let us know if you have any suggestions for us which makes your experience a 5-star one.

Kind Regards,
Sumit

August 16, 2021

The app has a lot of features and is a complete package. Customer service (Ravi) was very helpful to get me started too. I'd recommend this app

Mamajnr
United States
About 4 hours using the app
July 12, 2021

I used this app for doing my email. It his pretty easy, I had a little help from someone and he was very kind.

Les produits MAUI
Canada
About 4 hours using the app
January 13, 2022

I recently installed the app and so far it's been great! It's has a ton of features that I can use.

Timeless Designs & Decor
Canada
About 4 hours using the app
May 26, 2021

Just started using the app, but so far so good. The interface is customer friendly, and provides lots of options. Customer Support is able to resolve any issue with speed, which is highly valued. We are excited to see what else we can do with the app.

Wild Diva
United States
About 4 hours using the app
September 7, 2021

DO NOT DOWNLOAD. THIS APP IS SHOCKING. I ENABLED A POP UP AND IT DIDNT WORK FOR GOODNESS KNOWS HOW LONG. CUSTOMER SERVICE IS ROBOTIC AND DONT HELP. LISTEN TO ME, DON'T DO IT, I COMPLETELY REGRET THIS

Baby Icon
Australia
5 days using the app
AfterShip & Automizely replied September 7, 2021

It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users.

It is our constant endeavor to delight our users and make their experience with the app useful. We have duly noted your concerns and feedback and a support executive has been assigned to investigate and resolve them for you. Please check your inbox, as we will contact you via email shortly.

We regret the inconvenience caused to you.

Regards,
Nitish
Team Automizely

July 21, 2021

Looks great!! Easy to work with and quick response from support if needed.
I will definitely recommend

LeSeCrafts
United States
About 4 hours using the app
April 27, 2021

Just added this app to my store today. I'll be launching my site at end of the week and needed an app to create and send my launch announcement. There are quite a few other features/capabailities I'll be using down the line but my main reason for adding this app was it was free and had great ratings. So far, so good.

Jig and Jubilate
United States
About 4 hours using the app