Reviews (6,309)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and comprehensive features such as email automation, segmentation, A/B testing, and SMS marketing tools. They find the customizable email templates and detailed reporting particularly useful. The app is praised for boosting engagement and sales through personalized messages. Despite some concerns about pricing, it's recommended for small businesses and beginners due to its integration with Shopify, ability to build email lists, run campaigns, and create coupons. The customer service is also commended for its responsiveness.

July 5, 2022

Amazing customer service! Aditya was so quick in responding and fixing the issue I had with my pop up and email. It is working perfectly now!
Thanks so much for the help! Really appreciate it!

Puppy Artisan
Canada
About 4 hours using the app
Edited November 27, 2021

I originally provided this company with a great rating for the easy use of the tool. However, I have updated my score due to performance issues I experienced on Black Friday that continue to spam my subscribers repeatedly. The technical, while quick to respond are unable to stop the spamming and for the last 17 hours, my customers have received the same email over and over. I will never use this service or AfterShip again.

Brown Aspiration Stationery
United States
5 days using the app
AfterShip & Automizely replied November 27, 2021

Thank you for sharing your valuable feedback.

We apologise for the inconvenience caused. We have gone through the chat transcripts and we are discussing this situation with the team. We will get back to you with an update on this.

Regards,
Riyaz
Team Automizely

Edited September 27, 2021

I found this app which is very simple and easy to use. I also received quick responses when I asked them a question about setting something. I highly recommend add this app to your Shopify store.

Mellow World
United States
About 4 hours using the app
May 5, 2021

staff are extremely helpful. Easy to understand and work with! It fits the description completely. I recommend it!

Makingmodestee
United Kingdom
About 4 hours using the app
June 21, 2023

Just started using it, looks like a good solution for email marketing with generous plans. also great and fast customer support!

Zandaland Stationery
United States
About 4 hours using the app
November 25, 2021

It really helps to my small store. Many marketing tools are all in one app. I will upgrade my plan in the future.

Vintage Mist
China
About 4 hours using the app
October 21, 2021

Easily provides email marketing campaigns in one interface. Very easy to use and setup takes minimal effort.

Mana Mocha Coffee Co.
United States
About 4 hours using the app
Edited March 18, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app. is very excellent this app

MakeupCover
Italy
About 4 hours using the app
June 14, 2021

Spoke with Ravi on live chat to help me set things up and so far very impressed! The support is great and I'm amazed at how many features of this app are completely free!? I needed this to collect customer emails addresses on a less intrusive basis than my previous default pop up and it seems to do just that! Two small feedback points would be it would be good to have the sticky button all the time and not have to have the pop up show after up to 60 seconds. So essentially the customer has to click the sticky button to see the subscribe box. Also would be nice to chose the location of this more specifically like bottom right instead of centre or side only

Little Thistle Gift Shop
United Kingdom
About 4 hours using the app
May 9, 2021

Great customer service! The interface is very easy to use as well. I've gained many new subscribers using this app

Cape Fear Collectibles
United States
About 4 hours using the app