Reviews (6,385)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.
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Very functional, fast support team response! Would recommend! Highly customizable and easy to use for your store!
the perfect app! they have amazing customer service and the app is incredible! so many features to explore
I asked about the Automizely branding and the support was very kind and helpful. Thank you very much.
This app should be banned from Shopify. They will blackmail you. They will promise to fix the issue then ask for a good review. After you place a good review for them, they will leave you in the dark. This app gave me so much pain and headaches. They just cant fix a simple error message. Beware of this app.
Hello,
We are extremely sorry that your experience with Automizely wasn't as per your expectations. The last we want is to let our customers down.
However, the problem you've witnessed is now fixed.
Request you to check that once and let us know if the problem persists.
We hope you'll give us a chance to make this work for you.
Thank you.
I used this app to do a simple sign-up campaign and it's pretty easy to use. I really like how it's free but allows the removal of their branding logo on the popup, that other apps would only allow if only you're on a paid plan. The support team is very attentive and easy to communicate. The only thing that I think can be improved is to allow more flexibility on the customisations of the layout - size of the popup, colour and shape of the email box etc. All in all, it works pretty good for being a free plugin. I would definitely recommend!
Thanks for your kind words.
I have taken your suggestion as feedback and forwarded it to the development team. Very soon you will notice enhanced features.
Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience a 5 star one.
Automizely Team
I love the APP but it did automatically enable a pop up and free shipping bar after integration that send my customers a $10 coupon that i didn't set up. I contacted support and they helped me very promptly to disable them
I was looking for a source like this one... I like that customer service is on- demand... Looking forward to using this product and connecting with the friendly staff...
I am still trying to get comfortable with the app and making a few errors. There is a lot to get familiar with but think that my ability to work with the functionality of the app will get better. Some of the functionality was not working on my side and support needed to assist. Support is great and helps a lot.
I am glad to know that you are happy with the customer service support.
Your feedback has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam Sarma Tamuli
Team Automizely
Super helpful. Quick response and nice person on the other side of the chat. Making my first steps with this app but for sure I can count for the helpful advice from the stuff.
I used this app for pop ups, I really like the customer service, I would like more services added to the free format.