Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

August 9, 2021

Bad service.
Support 0
They provide a free service but they suspend your account for no reason. Don't install this app

primesoftwarestore
Morocco
8 days using the app
AfterShip replied August 9, 2021

It is really unfortunate to know that your expectations were not met in the recent interaction with us. However, this is not the experience we want to provide to our users.

You are our valued user and we are committed to providing the best support at all times. However, please understand that sending emails to the purchased list is ‘not allowed’. It will affect your domain and will also cause a high spam rate.

We sincerely apologize for the inconvenience this may have caused and we appreciate your understanding in this matter.

Regards,
Neelima Aggarwal
Team Automizely

May 7, 2020

This app is quite easy, and does everything I need. I don't like a bunch of bells and whistles, so the different options for my site with this app was perfect.

Transformation Gear
United States
About 6 hours using the app
October 30, 2020

If a customer accidentally exits the signup popup box they can't get it back, therefore denying me an email address and them a discount. I contacted support and they told me once that box is gone you can't get it back. I'm going to have to find something else.

Random Panda
United States
8 days using the app
AfterShip replied October 30, 2020

Thank you for the valuable feedback. Our development team is working on the feature.

We will notify you once the fix is deployed.

Kind regards,
Sumit

Edited November 21, 2019

This app is actually very very very useful and nice. It helped me a lot with my own shop and my businesses

Ffiguress
Italy
6 days using the app
May 16, 2023

Very easy to use and customer support is quick and great! They have awesome templates & the app is easy to navigate. Highly recommend

Little Heritage
United States
About 6 hours using the app
June 10, 2021

Installed the app for pop ups. So far it looks good! Asked to have Automizely branding removed and had it removed quickly.

SOCCER SUPPLEMENT™ JAPAN
Japan
About 6 hours using the app
December 8, 2020

Customer service is very urgent so far so good working with them. Application is very user friendly to use and pretty seamless.

YURP
United States
6 days using the app
November 1, 2021

I just started using this app, so far it looks good. I haven't had a real chance yet to see how everything works.

Empathy's Angel
United States
About 6 hours using the app
April 6, 2021

I used this app for my popup campaign and it was easy to create and design. The help team was also great in helping me solve any problems I had. Very quick response.

Yvonne Beauty
United States
About 6 hours using the app
September 3, 2022

Who wouldn't love a free and easy-to-use app? It also has comprehensive functions. It is very considerate from registration email, free coupons and shopping cart marketing. This is exactly what I want

yoyorelax
China
About 6 hours using the app