Reviews (6,384)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, particularly noting representatives like Jai and Karan for their support. It features a user-friendly interface that simplifies setup and operation, making it an effective tool for email marketing, SMS updates, and pop-ups. The app also offers real-time updates, seamless email campaigns, and powerful automation tools that enhance engagement and conversion rates. Merchants appreciate the quick response times of the support team and the educational resources that help maximize the app’s utility. Promotions and upgrades provide additional value, enhancing marketing strategies effectively.

July 10, 2021

Just installed the app today. Rohit was very helpful via the chat with my integration questions. Provided how to information that actually worked. Customization was very straightforward. Transitioning from another pop-up option from another app I had success with until they changed their offering. Looking forward to seeing success with Automizely.

Love & Snow
United States
About 2 hours using the app
May 4, 2020

Thanks for the App.
I love that it more or less have it all. But there still alot of stuff i like to se been added. Like way more stettings and costuming controls

EpicTrendz™
Denmark
2 days using the app
AfterShip replied June 1, 2020

Hello,
Thank you for the feedback. We have been adding the customization options and will keep doing so per your suggestion.
Thanks
Team AfterShip

May 19, 2021

There’s to much to do to just do a simple discount. To many steps that you have to do and go through, very unpleasant and difficult. It shouldn’t be this difficult and it’s confusing as well.

Sabastians Sauce
United States
2 days using the app
AfterShip replied May 20, 2021

We are sad to hear that your experience with us didn’t hit the mark.
But we are all ears. We have taken a note of your valuable suggestion and it will definitely be looked into.
Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app. Feel free to reach out to them.

Regards,
Nitish
Team Automizely

Edited August 21, 2021

Set up went well and online help was awesome. Application seems flexible enough for what I need to do. Still learning, but a good start. www.Sightlinereaders.com

SightLine Multifocal Readers
United States
About 2 hours using the app
Edited July 18, 2021

App was easy to use & when I had trouble, the support was fast & solved any issues I had. I would definitely Recommend them.

Sweet-Art by Jenni
Australia
About 2 hours using the app
July 2, 2021

Love it! The customer service is top-notch! I can't wait to use some of the other features they have.

AnimeCasesShop™ - Official Site - Best Anime Cases
Sri Lanka
About 2 hours using the app
July 28, 2021

So fast to answer thank to them !!! app works pretty well I can only recommend that application !!!!

Okatea
Switzerland
About 2 hours using the app
June 22, 2021

Great App. Customer Service is outstanding. I was able to navigate the items and connect them to my store quickly.

Lola's Clozit
United States
About 2 hours using the app
June 19, 2020

I used this app but It's completely Okay to add you branding in the email template. But why are you showing your address as my store and customers are outside of the USA?

This is completely doesn't make sense to adding your company address for branding purpose.

Unimakers
India
2 days using the app
AfterShip replied June 23, 2020

Hello,
Thank you for your feedback. The address in the footer is helping decrease the spam rate. We are working to let users change address in email template. Thank you for your suggestion and we will keep you posted on this one.
Thanks
Team AfterShip

October 11, 2021

This app was the exact pop up app I was looking for. Had issues with app. Support was quick to resolve my issue! Thanks (:

Rustic and Ruff
United States
About 1 hour using the app