Reviews (6,384)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, particularly noting representatives like Jai and Karan for their support. It features a user-friendly interface that simplifies setup and operation, making it an effective tool for email marketing, SMS updates, and pop-ups. The app also offers real-time updates, seamless email campaigns, and powerful automation tools that enhance engagement and conversion rates. Merchants appreciate the quick response times of the support team and the educational resources that help maximize the app’s utility. Promotions and upgrades provide additional value, enhancing marketing strategies effectively.

June 3, 2021

I used this app to send a newsletter to my customers. Very easy to use and love the customization capabilities!

The Icing On The Kake
United States
About 1 hour using the app
Edited July 24, 2021

Customer support is amazing with a fast response time. Love that they allow you to take off the company name just by contacting customer support and no other questions asked!

ARDOROLOGY
United States
About 1 hour using the app
August 23, 2021

The customer support service is great, I have been using this app for a long time. Their supports are always online to help and willing to remove the "powered by ..."

SOUNDPEATS
Hong Kong SAR
About 1 hour using the app
September 26, 2021

Just starting out with Shopify and I got all the help I needed with the popups. Thank you it's looking great!

Little Grey London
United Kingdom
About 1 hour using the app
September 11, 2019

I don't know yet. I have to leave a review before I can actually use the feature that I need. So, we'll see.

UpscaleMichelle
United States
2 days using the app
AfterShip replied October 11, 2019

Thanks for your review.
We are awaiting further feedback.
Do keep us posted at support@automizely.com.

October 29, 2021

Five 5 stars absolutely, I appreciate the support and patience provided, The timing and details were on point...

JM CONNECTION STORE
United States
About 1 hour using the app
July 29, 2021

Customer service is the best I have ever seen, none of them
Customer service is the best I have ever seen, none of them
The effect is also top-notch, very good

ESSGOO
China
About 1 hour using the app
April 20, 2022

Good customer service. The forms are easily customisable..............................................

NORTHLAND INDUSTRIES
Canada
About 1 hour using the app
February 8, 2021

Excelente servicio al cliente, estoy aprendiendo a utilizar la aplicación aún, tengo que revisar algunas cosas, pero por el momento me esta gustando mucho

DESARROLLO
El Salvador
About 1 hour using the app
Edited October 5, 2020

The app is easy to use and all but it will give your customers INFINITE discount codes. The app doesn't distinguish between emails. If you use a capital letter anywhere in the email address the app will send infinite coupon codes... to the same person. Really bad flaw

Adapt Tech Gem Inserts
United States
1 day using the app
AfterShip replied October 5, 2020

Thank you for the valuable feedback. Our development team is working on the feature to fix the letter case issue.

As a workaround, you can enable the option of usage limit to "one use per customer". Please visit https://conversions.automizely.com/coupons to enable the settings.

Also, the coupon emails will be not be triggered infinitely but the number of times the email is subscribed.

We will notify you once the fix is deployed.

Kind regards,
Mudit