Reviews (6,384)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

August 10, 2021

It helps me a lot, and their service is good,they tell me how to set step by step, so glad to have such a good tool

orturoffice
China
About 1 hour using the app
June 16, 2021

Great service. Easy to use app. I send to my email subscribers within minutes! It was easy to use. Thanks!

Hello Love Skin
Singapore
About 1 hour using the app
October 16, 2021

We have just started using it and are currently exploring more features. The response speed of the customer service is very fast, we are very grateful. This is how important it is for many merchants to have staff guidance.

BREOVE
China
About 1 hour using the app
October 18, 2021

i used the app to my online store and was very happy to see just how easy i can add pop ups and write emails.

Giannetos
Greece
About 1 hour using the app
October 3, 2021

Very quick responses, efficient customer service, very easy to use and get's the job done. Would highly recommend.

Lazy Girl Essentials
United States
About 1 hour using the app
Edited July 15, 2021

My abandonment emails aren't sending properly (when I do test the email). Also, takes forever to send. Personally, for me, it's not worth it.

EazyFold
United Kingdom
1 day using the app
AfterShip replied July 18, 2021

It is unfortunate to know that you did not have the best experience using our app.

We are assigning a support executive to provide you assistance and make your experience with the app useful.

Please check your inbox, as we will contact you via email shortly.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com

We regret the inconvenience caused to you.

Regards,
Neelima Aggarwal
Team Automizely

May 2, 2021

very useful app, recommend to every new seller having this app on their store, all useful features in one place

FAVISM
India
About 1 hour using the app
May 28, 2021

I am new to this app, but I could see it has a lot of options and settings, so I will try it out and use it.

Loja Central Baby
Brazil
About 1 hour using the app
August 26, 2020

Love it, but would give it a perfect score if we were able to translate content for multilingual sites! :)

BBsouk
Canada
About 20 hours using the app
January 29, 2020

It's extremely frustrating that the most recent sales constantly pops up every couple seconds. It's even frustrating the site owner, let alone potential customers.

infinityXinfinity.co.uk
United Kingdom
1 day using the app
AfterShip replied March 4, 2020

Hello,
We tried to contact you on your email to address your queries. Please let us know if the issue got fixed and help us receive a good rating. Awaiting your response.
Thanks
Team AfterShip