Reviews (6,385)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.
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I am new to this app, but I could see it has a lot of options and settings, so I will try it out and use it.
Love it, but would give it a perfect score if we were able to translate content for multilingual sites! :)
It's extremely frustrating that the most recent sales constantly pops up every couple seconds. It's even frustrating the site owner, let alone potential customers.
Hello,
We tried to contact you on your email to address your queries. Please let us know if the issue got fixed and help us receive a good rating. Awaiting your response.
Thanks
Team AfterShip
Good customer support, appreciated all the support. Would recommend to others to us to help them expand
Just started using the app. As a new store owner, I love that this app is free! It gives me all that I need without the cost! I will continue to use it! Still unable to figure out how to integrate Mailchimp if that is at all possible.
love it! thanks so much for the help in the chat! helped me connecting the coupon with the popup! thanks again
Excellent customer service! I had several questions and they replied very fast through the chat. I am happy I choose this app to manage my website marketing.
The first support was not helpful and just said features are not possible. The second guy was very helpful and unswered all my questions. Lets see how the App works. It looks very promissing. :-)
Thanks for sharing your feedback with us.
It is unfortunate that your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience like never before.
Regards,
Nitish Kumar
GREAT CUSTOMER SERVICE. 5 STARS. ABHISHEK WAS VERY HELPFUL. I CANT WAIT TO USE ALL THE FEATURES. YAYYY
Great support from the online help chat box. I'm still creating the pop up and they ask me to leave a review. You might want your customer to leave review later.