Reviews (6,385)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.
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Its pretty dope so far, still working my way through it but will def be using in my store............
Hello,
Thank you for the feedback. Please help us receive the 5-star rating if you are completely satisfied with the features and the process.
Thanks
Team AfterShip
I got this app to make thank you emails for first time customers and i'd say it really does it job doing that
Thanks for your valuable feedback.
We are glad to know that you are exploring our app and you liked the "Thank You emails" feature. It is our constant endeavour to delight our users.
We are available 24/7. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Rupam
Team Automizely
I love that it is free and that there are so many features but there are still some kinks to work out. BUT! Customer Support was FAST to reply and VERY friendly and helpful, so I have faith. Looking forward to exploring more.
Hello,
Thank you for your feedback.
We are open to accepts all your suggestion and eager to implement.
We always want to make the user experience better.
Please feel free to reach our support team if you need any further help.
Regards,
Mukul Saxena
Seems pretty good so far, I am yet to actually try it out properly and publish on my site but seems easy to use.
The layout on my imac desktop is formatted a little strange. For example, I can't minimize the chat screen on right hand side and therefore, I cannot see or use certain buttons or read things behind the chat screen. I'm not finished trying to find a solution, but customer service was very nice. I have to send this review, so I can close the chat box, so I can actually press a button on the screen in the automizely app. I hope this review helps the developers. Overall I think it'll be great to use.
Hello,
We acknowledge your feedback and value your suggestion too.
Our support team is available 24X7. Please feel free to reach if you need any help further.
Regards,
Mukul Saxena
Sorry, I sent out 2 test scheduled notifications and didn't get them on my browsers. Please improve and I will change my review. Thanks!
Was this issue resolved?
Please do let us know. Kindly reach out to support@automizely.com or help us with your Automizely login email address to resolve this immediately.
Deceitful customer service...could give them 0 rating . There were only after reviews. How can??????
Apologies for the inconvenience caused. Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue would be dealt with with utmost priority.
We have already forwarded your request to the concerned team and we will inform you once it is completed.
Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app.
Regards,
Nitesh Pandey
Using this app for a pop up but didn't realise it has such great features - will definitely utilise it more, great app! Easy to navigate with great online support :)
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
Automizely Team
I have only just installed the app so i can't give an accurate review on it yet however i did contact support to assist with some enquiries i had. They very were helpful and prompt in their response.
Thanks for your valuable feedback.
We are pleased to know that you are happy with the customer service support.
We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizlely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam Sarma Tamuli
Team Automizely
This looks like a good app to use but I am going to try it out and see how it goes! Hopefully I can get a lot of conversions.