Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

September 27, 2021

The app is very easy to set up, and when I had an issue I got excellent support! I love that you can use the free services to see if its a good fit

4GiftGivingUSA
Canada
5 minutes using the app
August 20, 2021

Very prompt support! now i expect more customer. .....................................................

coscora
South Korea
About 2 hours using the app
AfterShip replied August 20, 2021

Thanks for sharing your valuable feedback. I am glad to know that you are happy with the customer service support.

We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us a better one.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

August 4, 2020

Awesome to be free. Really good surface and intuitive. I would like to try the premium plan soon to check it

micase
Colombia
5 minutes using the app
January 18, 2022

I used this app to have a pop-up and quick checkout. This is a very easy app and helpful customer service. I really love this app. Thanks a lot.

American Air Suspension
United States
5 minutes using the app
December 1, 2022

Great app so far. Looking forward to utilizing it as my company grows. Thank you for the free trial.

urthfoods.com
United States
5 minutes using the app
July 3, 2020

It has a lot of what you need. I hope they release some tutorials to walk through how to use the app

Vision Wear
Canada
About 2 hours using the app
AfterShip replied July 13, 2020

Hello,
You can go to our blogs or help center to have a better understanding of the offerings:
https://help.automizely.com/hc/en-us/categories/360001975513
https://blog.automizely.com/
Thanks

March 13, 2020

Low-quality app and MLM scheme of pushing you to leave a 5-star review. You also can't unsubscribe from email marketing after de-installing. Fake footer unsubscribe link. No answers from support. Borderline illegal.

The Cork Oak
Germany
About 2 hours using the app
October 29, 2021

Easy to use. Good experience so far. Tech support quickly accommodated my requests. I like that you can remove their branding for free!

Fix Snacks
Canada
About 1 hour using the app
AfterShip replied October 29, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizlely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Neelima Aggarwal
Team Automizely

September 10, 2023

quick response

PearlAndile
United Kingdom
About 1 hour using the app
AfterShip replied September 11, 2023

Thanks for your valuable feedback. We are glad you liked customer service.

It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

May 30, 2020

I've been working on my welcome emails for over 2 hours and the test emails do not work. Very stressful trying to set up!

Love Laia
United States
About 2 hours using the app
AfterShip replied June 1, 2020

Hello,
Thank you for your feedback. Could you please elaborate on what exact issue are you facing while making the settings. Alternatively, you could write to support@aftership.com for further help.
Thanks
Team AfterShip