Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

March 20, 2021

I just started using the app. So far so good it was quite easy to set up. Customer service was very helpful!

Simply E
United States
About 3 hours using the app
AfterShip replied March 23, 2021

Hi,

Thank you for sharing your valuable review. Do let us know if you have any feedback or suggestions for us.

You can always reach out to us via chat option or email us at support@automizely.com.

Kind regards,
Automizely Support

March 24, 2023

great customer service :) thank you very much for all your help! Super easy to use and friendly people.

Aussies Home & Travel
Australia
7 minutes using the app
October 21, 2021

great app, used it on numerous stores, it really boosts our sales and gets more email sign ups - support team very helpful

Blossom Automotive
United Kingdom
7 minutes using the app
December 6, 2021

This app provides a great product for all kinds of Shopify stores! They have customers service available 24/7 and are always incredibly helpful.

Twisted Mule Mercantile
United States
6 minutes using the app
May 23, 2021

This app works great and really helps me to grow my business. Customer support is always so helpful and resolves questions almost instantly. Great app!

Black Beard Fire Starters
United States
6 minutes using the app
October 31, 2020

I enjoy using this app because it allows me to think of ways to improve my customer experience. It would be helpful if there was a way to keep the same theme with colors for pop ups, email marketing, etc without having to keep entering them in every time.

Graceful Rose Stones
United States
About 2 hours using the app
February 9, 2021

I wanted to send a newsletter and it did that. Customer support is good. Lots of verifying which is fine but a little annoying. Not as user friendly as I would like.

dirt road wares
United States
About 3 hours using the app
AfterShip replied February 9, 2021

Hello,

We acknowledge your feedback. Domain verification is required to increase the email delivery rate.

Please feel free to reach us if you need any further help. We are available 24x7.

Regards,
Mukul Saxena

September 11, 2021

Great app, easy to work with. Great customer service, quick response…..
I would recommend this app.

Earth Mother Shoppe
United Kingdom
About 2 hours using the app
AfterShip replied September 11, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Automizely Team

Edited April 28, 2020

Good app. There are some limitations in a certain configuration and the email automation is not working properly, but at the end of the day it's free.

eikado
Italy
About 2 hours using the app
AfterShip replied April 28, 2020

Hello,
Please share the issue related to configuration and we will be more than happy to fix them for you. Also, we could not find your Account, let us know if you are still using it and we will check the settings.
Thanks
Team AfterShip

August 11, 2021

Great app, easy to use and amazing customer support! I reached out with a problem and they sorted it for me within minutes. Makes setting up email marketing so simple!

Dr Bianca Piscioneri ELEMENTET
Australia
5 minutes using the app