Reviews (6,295)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and comprehensive features such as email automation, segmentation, A/B testing, and SMS marketing tools. They find the customizable email templates and detailed reporting particularly useful. The app is praised for boosting engagement and sales through personalized messages. Despite some concerns about pricing, it's recommended for small businesses and beginners due to its integration with Shopify, ability to build email lists, run campaigns, and create coupons. The customer service is also commended for its responsiveness.

April 8, 2023

Absolutely Horrible App I signed on for $11 monthly but it is so hard to set it up kept asking me to subscribe to $179 a month package. Keep your money don't sign on

Replacement Water Filters
Canada
17 minutes using the app
AfterShip & Automizely replied April 11, 2023

Thank you for sharing your feedback with us.

Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.

You are our valued user, and we always aim to deliver a great experience. We are very disappointed to know that it is keep asking you to subscribe to $179 plan.

We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.

Also, one of our Automizely experts has sent an email to you so that we can connect over the screen share meeting to fix it in one go.

Regards,
Team Automizely

August 10, 2020

dont work very bad............................................................................................................................................................................................................................................................................................

COCONUT BABY ACCESSORIES
Ecuador
14 minutes using the app
AfterShip & Automizely replied August 10, 2020

Hello,
First off, thanks for sharing your feedback. I’m really sorry that Automizely didn’t meet your expectations. Clearly, we fell short, and I apologize.

The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. But, for us to serve you to the best of our capacity, we would like to have a little more insight into what happened or what went wrong on our end that we need to work on to make this experience delightful for you.

We’ll see to it that you get what you need this time.

Again, we’re sorry we dropped the ball this time, but we hope you’ll consider giving us another chance.

Have a great day!

March 14, 2020

Sorry but I uninstalled you app. Can you please fix your Unsibscribe button in your automated series so I can unsubscribe from your emails. Thank you.

Vegatox
United Kingdom
10 minutes using the app
AfterShip & Automizely replied March 24, 2020

Hello,
Thank you for your review. we tried contacting you through email. Please let me know if we could hear back from you.
Thanks
Team AfterShip

January 10, 2020

I have to review app so I can use it.....so I don't know how is it so I will put 3 stars...Don't know how can I put a review without using it but ok..

WaistFixer®
Montenegro
9 minutes using the app
December 1, 2019

Tried to trap me into starting something for free I'm not impressed.......... tut tut tut tut tut tut tut....

PUBG CLAW Controllers Triggers 🎮
United Kingdom
8 minutes using the app
November 13, 2019

Even though, my Shopify is connected, it still asking me to install App on my store and will not allow me set it up.

Fozbima Accessories
United Kingdom
6 minutes using the app
February 27, 2020

That seems it doesn't work. At least the blinking favicon feature.
There are some JavaScript errors.

Black Alice Lingerie
United Kingdom
5 minutes using the app
AfterShip & Automizely replied March 4, 2020

Hello,
Thank you for your feedback. We would love to address the issue highlighted by you, for which if you could please share elaborated details. Please let us know if we need to jump on a call to discuss things further. Awaiting your response.
Thanks
Team AfterShip

December 27, 2022

Pop ups are very easy to set up compared to other apps and if you have any questions customer support is quick to help.

Permeezy
Canada
May 22, 2021

This app is super easy to use, and I can customize it to my shop and brand. Also, I love that it is free! customer service is also great
thanks for the help! :)

This Candle is Lit
Canada
November 29, 2022

I just installed so I don't have a full review. Will come back to edit after some time. But it was very easy to install and walk through the setup.

Craft Addicts Anonymous
United States