Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

November 9, 2021

Added this app to my website and all I can say is that the app is SO USEFUL! Set up was easy and you are able to customise how the email looks before sending them to your customers. I love how it is displayed on my home page as a whole as well as on individually by products on their respective product pages. There were some hiccup when trying the get the email set up but the team attended to me swiftly! Keep up the good work!

REJOIESCO
Singapore
Over 2 years using the app
November 13, 2022

It's a very helpful tool, they got almost exactly what I was looking for, and it's free, some features are missing of course but to e honest they're working on that.

ODZ outfit
Egypt
Over 2 years using the app
December 14, 2021

Automizely Reviews automates the customer review process. It is very easy to use and the support is great.

Dr Colorchip New Zealand
New Zealand
Over 2 years using the app
Edited November 2, 2022

Their app has been my help mate for a good while. They are always ready to give suggestions and answer questions. Great Company!! Thank You so much.

Crystal Fizzy
United States
Over 2 years using the app
AfterShip replied August 16, 2021

Thanks for your valuable feedback. I am glad to know that you are happy with the customer service support.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We will try our best to ensure that you experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Rupam
Team Automizely

January 25, 2022

amazing help from the lady. she helped me to work out new elements and unlock features that i needed to unlock. very helpful and useful!

Mia Sorella
United Kingdom
Over 2 years using the app
August 31, 2021

I am using this app since last few days and more i am digging out, more i'm loving it. Specially customer service is outstanding. Very attentive & very responsive staff.

Battlestar Clothing and Gears Co
United States
Over 2 years using the app
March 27, 2021

this is really good, I love it so bad.this plugin is very easy to use, I really like it, it helps me a lot

keepmovements
China
Over 2 years using the app
June 22, 2022

Great experience with this app. Many new features were added. Very simple and very functional at the same time. It has a bright future

Daily-You
United Kingdom
Over 2 years using the app
March 12, 2022

Great app. Super helpful customer support! Really good settings and options and best of all it's free. Very happy!

Furdelity
Australia
Over 2 years using the app
February 16, 2022

So far everything has been great. Easy to use and customize. Customer service has been very quick. Looks great on my site.

Faithful Threads
United States
Over 2 years using the app