Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

September 12, 2024

AfterShip Reviews has the best customer service of any review management app I've tried. Their team is always willing to go above and beyond to make sure their clients are happy. I have been blown away by their level of support.

The 4 Season Clothing Brand
United States
About 1 month using the app
September 10, 2024

Jai was fantastic, very helpful and got my questions answered quickly

Ernest Solid Colognes
Australia
Almost 2 years using the app
July 20, 2024

My experience was phenomenal with this app. Every time I needed help, the nice agents were here to assist me from start to finish. I communicated with Ayushi agent who stopped at nothing to help answer all of my questions and assisted me with what I need to make my business run as smoothly as possible.

Breeze Vista
Yemen
3 months using the app
July 10, 2024

AfterShip Reviews sets the bar high when it comes to customer service. They're knowledgeable, efficient, and always ready to help with any questions or concerns I have about the app.

Jeauxette Beauty
United States
8 months using the app
July 16, 2024

The email that customers receive to request an email is so easy and quick it encourages a large number of reviews.

Re-Play Australia
Australia
8 months using the app
June 25, 2024

It was very quick and sorted by her extremely effortsless Thanks appreciate lot Ayushi for your helpful God bless you

kwickcart.shop
India
22 days using the app
October 20, 2024

This product has a great look. They are also very fast and nice.

TIAVIE
United States
23 minutes using the app
June 16, 2024

So far this works ok. It was an affordable service that would import my previous reviews for free when shopify eliminated their free reviews feature. I haven't done anything besides upload reviews yet.

Lowcountry Olive Oil
United States
3 days using the app
June 27, 2024

Jai! I am grateful for your help. I appreciate it all.

TopazG07 LLC.
United States
3 months using the app
September 17, 2024

Very good service and cooperative

RYZE
United States
1 day using the app