Reviews (3,411)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversions through efficient review management. It features automated collection, customizable widgets, and the ability to import reviews from other platforms. The interface is user-friendly, allowing quick responses to feedback. Exceptional customer support is noted, with a responsive team available to assist with any issues, making it a vital tool for optimizing e-commerce review management.

February 4, 2025

AfterShip Reviews is an absolute must-have for any Shopify store owner looking to boost customer trust and conversions. The app makes it incredibly easy to collect, manage, and display customer reviews with photos. Customer support is top-notch, quick responses and helpful solutions every time. If you're serious about building social proof, AfterShip Reviews is the way to go!

Sparkimel
Finland
7 months using the app
March 7, 2025

THIS APP IS STILL WITHDRAWING MONEY FROM MY ACCOUNT EVEN THOUGH I DEINSTALLED IT!! THIS HAS TO STOP

Zahir the Label
Germany
Over 2 years using the app
AfterShip replied March 8, 2025

Thank you for sharing your feedback.

Please accept our sincere apologies for the experience you’ve had. This is certainly not the experience we aim to provide.

After reviewing your account, we found that the charges were due to an active subscription that remained after you uninstalled the app. Please note that uninstalling the app does not automatically cancel any paid subscriptions, as these are managed separately.

We’ve now canceled the subscription associated with your account to prevent any future charges.

If you have any suggestions or further concerns, we’d be happy to hear them. We always strive to understand our users' needs better so we can meet their expectations and enhance their experience with us.

If you need any further assistance, please feel free to reach out via live chat on your account or email us at support@aftership.com

Best regards,
Team AfterShip

September 12, 2024

AfterShip Reviews has the best customer service of any review management app I've tried. Their team is always willing to go above and beyond to make sure their clients are happy. I have been blown away by their level of support.

The 4 Season Clothing Brand
United States
5 days using the app
September 10, 2024

Jai was fantastic, very helpful and got my questions answered quickly

Ernest Solid Colognes
Australia
Almost 2 years using the app
July 10, 2024

AfterShip Reviews sets the bar high when it comes to customer service. They're knowledgeable, efficient, and always ready to help with any questions or concerns I have about the app.

Jeauxette Beauty
United States
8 months using the app
July 16, 2024

The email that customers receive to request an email is so easy and quick it encourages a large number of reviews.

Re-Play Australia
Australia
8 months using the app
July 20, 2024

My experience was phenomenal with this app. Every time I needed help, the nice agents were here to assist me from start to finish. I communicated with Ayushi agent who stopped at nothing to help answer all of my questions and assisted me with what I need to make my business run as smoothly as possible.

Breeze Vista
Yemen
7 days using the app
October 20, 2024

This product has a great look. They are also very fast and nice.

TIAVIE
United States
23 minutes using the app
June 16, 2024

So far this works ok. It was an affordable service that would import my previous reviews for free when shopify eliminated their free reviews feature. I haven't done anything besides upload reviews yet.

Lowcountry Olive Oil
United States
3 days using the app
June 25, 2024

It was very quick and sorted by her extremely effortsless Thanks appreciate lot Ayushi for your helpful God bless you

kwickcart.shop
India
22 days using the app