Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

February 7, 2024

The customer service of AfterShip Reviews is truly amazing! The beauty of this app + a knowledgeable and responsive support team equals a no-brainer decision on purchasing. Their ability to help guide a non-techie like me in making key decisions reinforces why I chose AfterShip.

TwinkyLuxyDress
United States
Over 2 years using the app
June 10, 2024

Great help from Jai. Happy with Chat

Kaps B International
Australia
6 days using the app
October 28, 2024

otimo

Ahorrador sencillo
Brazil
1 day using the app
May 10, 2024

J Sadhan

Great support, solved my problem.

Iorimá
Brazil
Over 1 year using the app
November 23, 2023

Thank you so much for your quick help this evening, Akanksha, and sorry for your time, I was a bit over worming

SIBE FITNESS
United Kingdom
About 1 year using the app
November 20, 2023

The reply was efficient, but the problem-solving was not efficient, finally, the problem was solved. Thank you, team.

DOVOH® Official | Professional Laser Level
China
About 1 year using the app
AfterShip replied November 22, 2023

Thanks for your valuable feedback and for acknowledging our team's efficiency in responding to your inquiry.

We apologize for any inconvenience you had to face during the problem-solving process and really appreciate your understanding. Your feedback is crucial to our improvement efforts. We are happy the issue was resolved. Your insights will guide us in providing better service.

Please let us know if you have any other queries or feedback. We are available 24/7 via the chat option on your account or you can email us at support@automizely.com.

Regards,
Team Automizely Reviews

January 20, 2024

The customer service reps at AfterShip Reviews are simply top-notch, providing responsive and helpful support with every interaction. They quickly answered all of my questions and even provided additional resources to give me a deeper understanding of their product. Kudos to their customer service team for going the extra mile!

VIEL GLUCK
United Kingdom
19 days using the app
January 8, 2024

Loving it really great features and awesome customer service especially pooja

PachaWear
Finland
Over 1 year using the app
January 28, 2024

It's not always easy keeping customers interested or engaged. But, with AfterShip Reviews app, I can quickly sort out any negative feedback and respond to customers' comments with ease.

El Mercadito Salvadoreno
United States
22 days using the app
September 11, 2024

atendió rapido y en español como necesitaba . Excelente trato

For You
United States
1 day using the app