Reviews (3,409)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.
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The app is really easy to set up and use while the support theme answers promptly and efficiently :)
Sometimes it seems like technology companies excusably deprioritize customer service. Not so with AfterShip Reviews. Every interaction I've had with their team has been professional and pleasant. There's a lot to be said for an app with such a strong commitment to customer satisfaction.
So far so good!
With its nice feature of automated review collection, my business has seen a drastic improvement in customer loyalty, leading to an increase in sales.
Great service. Very fast response from support and they are very helpful.
Just started using the app, but the customer service is great and there are many options!
Good app to create fast reviews.
Very helpful and convenient!
AfterShip Reviews simplified what is often messy - but vital - task of collecting and managing customer's valuable reviews. As opposed to before we implemented AfterShip Reviews, seeing the response to our efforts and facilitating user engagement was just non-exempted flailing. Conversely, now we run optimized workflows bolstered with the platform's structured review automation controls helps us sort & capture feedback - this way we identify promptly any gaps we can resolve before they escalate.
Fast and efficient support!