Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

January 30, 2024

Great app

Bo's Coffee
Philippines
Almost 2 years using the app
December 3, 2023

Amazing user friendly interface.

KOKOHUSTLE
India
3 days using the app
December 20, 2023

amazing customer service as always. quick helpful and always available no matter what time!

White Hot Sauce
United States
About 1 hour using the app
March 20, 2024

Hello, my Thanks to Sandlya for all the help provided and the quick response to my issue, very polite and helpful.

Amaia's Wears
United States
31 minutes using the app
June 11, 2024

Service client réactive. je recommande l'application

Trendly Lux
France
About 1 hour using the app
January 7, 2024

Great great app!!

Swishy
Sweden
About 2 months using the app
AfterShip replied January 8, 2024

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

December 3, 2023

An excellent plugin whose customer support surpasses everything else!

SilikonBackform
Germany
About 2 hours using the app
January 10, 2024

Great site, great support Jal

MAN FUSION
Poland
About 6 hours using the app
December 25, 2023

So far so good, thanks Ayushi for the helping hand. Very kind person.

FOGGYWEARS®
Türkiye
33 minutes using the app
March 16, 2024

Excelente

Promoción Diaria
Brazil
About 2 months using the app