Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

June 27, 2024

Jai! I am grateful for your help. I appreciate it all.

TopazG07 LLC.
United States
3 months using the app
September 28, 2024

so Easy!!!!!!!

SOLIGHT
United States
11 days using the app
September 5, 2024

very nice product

aftabi salajeet
Pakistan
About 1 hour using the app
June 13, 2024

amazing product.

Cher Archange Beauty
United States
About 2 years using the app
May 29, 2024

Great support even at every odd hours, really worth appreciating both product and service. It's my favorite app in whole of shopify app store.

Shopper Haven Pro
India
14 days using the app
July 24, 2024

Love ❤️

Express XWAY
United States
20 days using the app
AfterShip replied July 25, 2024

Thank you so much for taking the time to share your valuable feedback.

Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

March 20, 2024

I really like the app. I've found it easy to navigate and respond to customers. I would recommend it to others also.

Four Kids Toys
United Kingdom
About 2 years using the app
Edited March 12, 2024

Very good support from Jai! He solved all my issues in just a few hours time and I am really impressed by the good result! Many thanks!

filtreratvatten.nu
Sweden
Over 1 year using the app
March 5, 2024

Simple to set up and configure to match my store settings. I have had to use the support option once and was helped tremendously by Akanksha who resolved my issue very quickly and with a great level of service.

Willow and Wine
United Kingdom
5 months using the app
March 4, 2024

The best one review app I uses for product review after order delivered

لويس فاتي - تسوق أونلاين
Kuwait
About 3 years using the app