Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

January 4, 2023

ok niceooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

The cheap x
United States
About 1 month using the app
March 29, 2022

Service le plus réactif imaginable. Sympas et application gratuite... Vraiment au top ! !!!! !!!! !!

Lunettes Maroni
Belgium
About 1 month using the app
Edited September 21, 2021

Very helpful & easy to use app. I wish it was more customizable (more font options for pre-made emails & better able to sync with Shopify Themes). I love the way automizely is set up, though. Customer support is always super responsive and helpful. Just got the app so I have a lot to learn!! Will change to 5-stars if it works re: generating more reviews/business.

Boob-eez
United States
Almost 3 years using the app
AfterShip replied September 21, 2021

Thanks for your valuable feedback. I am glad to know that you are happy with the customer service support and also found the app user-friendly and helpful.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Rupam
Team Automizely

May 1, 2022

Samad is a very nice person who helped me ! Thanks you.
But I don’t understand why I should write to approve my review more than 100 word like an exam hahaha

TRIVAWELL
France
About 1 month using the app
March 9, 2022

Great. Support is top class as well. Does exactly what I need and they were able to answer all of my questions very quickly

LuxeSmile US
Canada
About 1 month using the app
September 29, 2021

Really a great program. helps a lot, The staff is helpful and professional. it's easy to set up everything,thanks.

Colorfulwig
China
About 1 month using the app
March 17, 2022

I installed a lot of app but this one is easy to follow and user-friendly beginner-friendly, CS was very helpful.

Cloverband
Philippines
About 1 month using the app
August 15, 2021

i like it and i recommended this app, The support was quick and nice. Recommended! I will continue to use this app.

InnovMart
France
About 1 month using the app
March 26, 2022

good apps. it is functioning well and customer service are fast to respond and fix the issue. highly recommend it!

Alterseat Singapore
Malaysia
About 1 month using the app
August 20, 2022

support très compétant, application gratuite et super ! je recommande si vous ne voulez pas payer, elle est cool

Blaare
France
About 1 month using the app