Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

Edited December 1, 2021

I have been using the App now for a week or so and find it easy to use. Importing and changing reviews as well as assigning the reviews to products are easy. Easily publish or unpublish any review to display only the reviews you want. Had a issue with regards to the display of the stars on the Product and Collection pages, but customer service bumped it up to tech support and they resolved the issue within a day or two. Only thing missing that I can currently see is I can't EXPORT reviews from the app to use in alternative locations or to back them up. You can can share the reviews to social media though which is an option. All in all very happy with this completely free app and will look at using some of their other paid for apps after this experience. Oh, for some reason you need to double tap the Side BAr review button on mobile which they are looking at resolving as this does cause problems right now.

FurnishNook - Better Design and Quality Furniture
United Kingdom
About 2 years using the app
AfterShip replied December 2, 2021

Thanks for your valuable feedback. We are pleased to know about your experience with our app and customer service.

I am sorry to know that you are unable to export reviews from the app to use in alternative locations or to back them up.

We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Automizely

January 29, 2022

Great app! works like a charm Easy to use also has a lot of features.I personely recommend this for a great outlook.

Casper's Cart
United Kingdom
29 days using the app
September 4, 2021

I had downloaded two apps from Automizely. Easy setting, very good tool. when any thing happened because of theme update or such scenario, they solve the problem immediately. and all for FREE ... Amazing

Feetsh
United Arab Emirates
29 days using the app
August 2, 2021

Excellent app, does the job as all the other paid ones, if not even better, Customer service is very fast. I recommend to everyone!

Dermatie®
Italy
29 days using the app
August 3, 2021

Very good app, free to use, unlimited reviews, go for it ! Support is always available if you have any questions too.

janaoo
France
29 days using the app
September 27, 2022

Good customer support. Abhilash helped me a lot to successfully build my demands. Thank you Abhilash for your support.

Gadgestry
United Kingdom
28 days using the app
Edited July 14, 2021

Excellent support from the staff and very quickly fixed my queries. Will carry on using the service :-)

Vintage Retro Games
United Kingdom
28 days using the app
March 14, 2022

got in contact with a rep and they helped me set up the account asap. very fast, communicative and easy process

BOHEMIA ORGANA
United States
28 days using the app
July 13, 2021

Really easy to use and helpful for my store. They support all products on Aliexpress and I can filter reviews by country.

Sculpt X
Canada
28 days using the app
September 20, 2021

Its free, its easy and its great :) I don't know why you would need another apps when you have this. Does what a paid reviews app does for free.

Yopela
United Kingdom
28 days using the app