Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

January 25, 2022

Awesome app and incredible support. Been searching for an app to display reviews and send review requests to my customers for a while now and Automizely just ticks all the boxes

Proudfeet
United States
Almost 2 years using the app
AfterShip replied January 26, 2022

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Neelima Aggarwal
Team Automizely

January 10, 2023

very fast and helpful I askked for a simple change and it was gone in literally a few seconds. I appreciate the help thank you!

GalacticMatrix
United States
27 days using the app
Edited December 12, 2021

great customer service was able to help me set app up my review app thank u so much i would recommend this app to everyone great service thank u much

rrebecasglamboutique
United States
27 days using the app
February 28, 2022

I just downloaded the app and haven't had time to try it out so my review, for now, is 3 stars. Customer service was helpful, however.

Beyond Vanity
Canada
Over 2 years using the app
AfterShip replied February 28, 2022

Thank you for your valuable feedback about the customer support team.

Your feedback has been registered. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

We will try our best to ensure that you experience the best customer support.

Regards,
Rupam Sarma Tamuli
Team Automizely Reviews

September 25, 2021

Awesome app and support, you can contact them anytime and they are with you. All the designed in such a dynamic way that you can't stop yourself for trying. Highly recommend

estasell
Bangladesh
27 days using the app
March 29, 2022

Le service client a été très performant et m'a beaucoup aidé. L'application est très bien organisée.

NorthyPhone
Switzerland
27 days using the app
August 18, 2021

Really simple to use and has great unique styling. The support is really quick to respond to any question and are really friendly.

keychainfairy
United Kingdom
27 days using the app
June 19, 2021

i love this app in amazing servis i recomend them and is easy to work with i mean i love this app in the people that help u

diamondjadescloset
United States
27 days using the app
December 24, 2022

great service amazing experience I agree to terms of service and no problem at all faced by the Jai from automizely reveiws 1 min and amazing work done

talesales
United Kingdom
27 days using the app
Edited June 16, 2021

Great app, great customer service. Recommended! The layout is minimalistic and elegant. Do give it a try.

Styleek
United Kingdom
27 days using the app