Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

March 22, 2022

I am using this app because it allows a variety of options. The help service is nice, fast and eficient.

supisac-expert
Spain
21 days using the app
Edited October 27, 2022

so far so good havent had a chance to check it all out yet but will be able to look more into other aspects hope that it is useful

Retail therapy
United States
Over 1 year using the app
May 7, 2022

Un super service client, rapide et très compétent. Je commence tout juste ma boutique et cette solution me semble une bonne solution pour les avis. Simple et efficace. On peut importer des avis de l'extérieur via des CSV et l'interface en bas des fiches produits est sobre et jolie.

BASANNE
France
21 days using the app
October 18, 2021

Excellent app. The Customer service team was great and professional persons They provided the help beforeasking them. Five sters with love.

Yousweety
United Kingdom
20 days using the app
October 21, 2021

I use this app for a multitude of things, I am just starting out so it is great to see all the free services they provide. I hope to continue to work with them until I can purchasing a payed plan- if they provide those, they are very useful and I have nothing but a great experience with them so far!

Mister Mediocrates
United States
20 days using the app
May 25, 2021

Tushar was very helpful! He is very nice and he helped me with my problems! He was very helpful and the customer support times were very fast thanks to him!

APlusFusion
United States
20 days using the app
December 19, 2022

Great app has good features and the best customer service helpful and easy to use and it is free hope it stay always

Richypet
Canada
20 days using the app
November 9, 2021

Works like it should be. The app is pretty straight forward to setup and configure. Really like it.

LALA AUSTRALIA
Australia
Over 1 year using the app
AfterShip replied November 10, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Neelima Aggarwal
Team Automizely

July 21, 2021

I just started using this app. So far, so good. Asked to remove branding and your service was very quick and efficient

AFG Designs
South Africa
20 days using the app
September 9, 2021

great customer service! They assisted me very quickly and efficiently.
I am hopeful that with the new ratings feature on my website, that it will give me more social proof

North Main Apparel
Canada
20 days using the app