Reviews (3,409)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.
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Very easy to use and I like the layouts design provided. Is fulfills everything I need. The customer support is prompt reply and assist me to use the app. Thumbs up.
Overall the app is quite complete for it to be free, BUT there are some things that annoy me. For instance, if you're not in an English speaking country and want the app to show another language then it can be annoying. I switched the app language to Spanish and while some things do translate to Spanish, there are others that stay in English. This can be frustrating because obviously not every single customer will be able to understand English and won't know what's going on and where to click. Also, you cannot change the font size of the email that customers receive requesting their review and the font size is TINY. A bit worried people getting that email will not even bother reading it because of how small it is, and hence won't leave a review, but we'll see. I know I cannot ask for too much since the app is completely free, but those issues (and others I've encountered) are kind of making me doubt whether I should keep it or download another app.
Thank you for your valuable feedback. I can see that you are not happy with the app translation and also unable to change the font size of the email that customers receive requesting their review. I apologize for the inconvenience.
Your feedback has been registered. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com
We will try our best to ensure that you experience the best customer support.
Regards,
Rupam Sarma Tamuli
Team Automizely Reviews
use this app for product review. it is very very easy by using this app. and the Customer service very helpful.
Thanks! works really well! Now im just filling up the minimum 100 characters! no idea why that part exists. Thanks!
I love this app, and use it to capture all my reviews. The customer support is awesome. I would def recommend to use this app
I use this review app and it works great, with stars, text, and images, all the functions I need. It helps us increase our sales, customers can see the reviews very clearly and place their order after that. I used to use one review app only has script and list a long one which it not easy to manage. This one totally different. This one you can see the reviews on every products, you can review it before published. Also, the live chat customer service responds really quickly. A really great app! We will keep using it!
i love it i love it i love it i love it i love it i love it i love it i love it i love it i love it i love it i love it i love it i love it！！！！！！！！！！！
I am using this app to gather reviews from my customers. I like how it was extremely easy to install and use.
Amazing support . I didn't know how to add code and they just did it themselves . It was quick and free .
These are very nice.
They are very grateful for their kindness and quick response.
I got very good service for free.
Thank you very much again.