Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

June 25, 2021

Very good app and very great support.
It is very good that it is free and I wish it supported more than 100 reviews
But it is good and I recommend it Thank you

Cocky Kitchen
Jordan
4 days using the app
July 3, 2021

I am just placing my first product reviews and learning how things are set up. It seems like a good app.

Modest Walls
United States
4 months using the app
AfterShip replied July 4, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Automizely Team

January 31, 2022

This app is really great. Not only can customers leave reviews, but you can also import reviews in other places where your brand exists. It's especially great for new stores and people who're looking for reviews. However, these isn't much customization with this app. For example, all reviews appear at the very bottom of your page. If you wanted to move them up or apply a different style, it's not always possible. Great app, but could use a few options for different stores and themes.

TE Smart Media
United States
4 months using the app
AfterShip replied January 31, 2022

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Neelima Aggarwal
Team Automizely

March 3, 2022

It is very useful and helpful this app. It was that is missed in my store. The support team is answer fast and resolve the problems.

HotDreamer
Cyprus
4 months using the app
AfterShip replied March 4, 2022

We are pleased to know about your experience with our app and also the customer service support has been helpful.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

October 24, 2021

Great app
Only thing I would say would be great if you could email previous customers who have purchased prior to downloading app

Barakat Interiors
United Kingdom
4 months using the app
AfterShip replied October 25, 2021

Thanks for your valuable feedback. I am glad to know that you are happy with the app.

We are continuously aiming to improve the application and work upon the suggestions given to us. I understand you would like to add the function of emailing previous customers who have purchased prior to downloading the app.

Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Rupam Sarma Tamuli
Team Automizely

March 3, 2022

The app works perfectly great! And the customer service team is amazing! 5 stars!! Would recommend this plugin for all stores!

Aer Australia
Australia
4 days using the app
August 26, 2022

So far, so good. I like that you can customize the review features. When I did have an issue, the support team helped to resolve it quickly.

La Reign Handcrafted
United States
4 days using the app
October 21, 2022

Is this app actually free? Why is it telling me I have 2 weeks left for free trial? Is this app actually free? Why is it telling me I have 2 weeks left for free trial?

Shop Just Your Hair
Canada
4 months using the app
AfterShip replied October 31, 2022

Thanks for your valuable feedback.

I would like to inform you that we are providing 14 days Free trial so that you can explore the features inside this app. You needs to upgrade and we will provide you 6 months Free subscription with this app.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely

July 20, 2022

this app is the best free review app, i just started trying this service and i was immediately amazed

driceyez
United Kingdom
4 days using the app
May 11, 2022

Easy to use and easy to install 24/7 customer service is good i get instant reply and get my issue sorted when i post my issue

Save4u™
Pakistan
4 days using the app