Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

October 20, 2023

Good

My Store
Switzerland
12 days using the app
AfterShip replied October 23, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

September 2, 2021

I love the app so far. It has everything I need for marketing my store. Priyanka from customer support helped me fix a mall a problem I had. But overall good App

Blissful Escape Creations
United States
About 9 hours using the app
Edited November 8, 2021

I used this app to import ali express product reviews. I t works very well and the reviews look great on my site. I would recommend this app to all people that need to import reviews to have good rust on their website.

Hypnofem club
United States
About 8 hours using the app
June 3, 2021

This app works really well for my store. This app allows me to add any reviews that I need and adding them to my store is so easy

Evertor
United States
9 days using the app
AfterShip replied June 3, 2021

Thanks for sharing your valuable feedback.

We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Neelima Aggarwal
Team Automizely Reviews

January 30, 2022

great. good costomer service!!! The whole page is great, the customer service is very patient to explain.

SexyMalena
Hong Kong SAR
About 8 hours using the app
June 30, 2022

Probably the worst customer service ever, it took almost a week for them to install a piece of code to show the review stars and still they didnt manage to do it. I remind them everyday they still dont do it.
I asked them to completely remove the code from my theme, they said yes we have removed the code and i uninstalled the app afterwards, still two piece of code was left on my website. I manually removed it.
Do not install this app you will regret it!

Myhairvitamins
Sweden
10 days using the app
AfterShip replied July 4, 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.

We will investigate the reason for the concern that you have raised to understand where we have fallen short of your expectations.
Please check your inbox, as you will be contacted via email shortly.

We regret the inconvenience caused to you.

Regards,
Neha Karadi
Team Automizely

Edited March 15, 2023

nice app and very good support. some areas are can not be edit on widget. that should be fix.
thank you.

Delly Shop
Türkiye
8 days using the app
AfterShip replied March 15, 2023

Thanks for your valuable feedback. We are excited to know that you are in love with our product.

We are pleased that you found our application to be useful. We are amenable to ideas. It is always nice to be aware of our users' needs. We will make every effort to ensure that your time with us is deserving a high experience.

Please let us know if you have any other queries or feedback via live chat or email at support@automizely.com.

Regards,
Team Automizely

April 10, 2022

First time using the app - great customer service - helped me right away! Thank you Aditi! The review transfer was so smooth. I had struggled the entire afternoon with other apps, but this was by far the easiest to navigate and upload!

WOMV
Canada
About 7 hours using the app
December 23, 2021

Customer service is great - Very patient and helped me importing my reviews. Had some trouble in the beginning, but had set up a meeting right away to walk me through. thank you again!

My Serenity Shop
Canada
About 7 hours using the app
May 29, 2022

Ho usato quest'app per importare le mie recensioni. L'assistenza è ottima e rispondono i tempi brevi. Consiglio quest'app per chiunque voglia creare una sezione recensioni originale e fare la differenza.

Social Media Look
Italy
About 7 hours using the app