Reviews (3,409)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.
Refine
-
By rating
Really helpful team. I had few questions about my account and Aditi was there to assist. For a new ecommerce, this service is a great way to start with reviews.
Great support, helped me with what I needed quickly gave a lot of support to resolve all of my issues. Thanks!
Had a little trouble with set up, But admin helped me instantly with screen shots of how to move forward. All working great now
I try a lot of app but every app has some bug(integration or not free). it's working great. better than all. thanks for creating it.
I had a rocky start with the app importing reviews from the csv files. The support was not helpful at all. Once I figured out how to do it, without the help of their support, the support was helpful with the installation of the widgets and answering general questions about the app functionality. If they had helped me with the import, I'd give them 5 stars, as the app itself is fine.
Thanks for your valuable feedback. I am sorry to hear that you didn't find the support helpful.
We are glad to know that you liked our App. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Team Automizely
very good app, I've only installed it recently.... However, the features included going way beyond the free features of other apps on Shopify,
Awesome customer service!!! I am loving this app and looking really good on the store. I have other apps by Automizely and are great as well-
great customer support removed branding for free loved it thanks for such a useful app.
Thanks for help!!!
Excellent app, great support, quick answer, no negatives
Everything is free too
Thank you for your professionalism
Support top. App is top and very fast. You only install and then you can put free reviews. Nice app, thank you guys.