Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

March 1, 2022

Amazing customer support!! They are able to provide answers to all of your questions in a timely manner!

Shop Elizabeth Kelly
United States
13 minutes using the app
October 7, 2022

Amazing review app! Great features for the price! Customer service and tech support is super speedy and easy!

Tacticollar
United States
13 minutes using the app
January 22, 2022

I highly recommend all Automizely apps. They are really easy to use and customer support is amazing.

Theory Candle Co.
Canada
13 minutes using the app
January 28, 2022

Easy to use. customer service is very responsive. I set it up within 5 mins and when I did run into a quick kink, the chat support was very helpful.

Krys Creates
United States
13 minutes using the app
December 25, 2022

Like the functionalities and setting is quite simple. Online support is quick. So far so good. The free plan is up to 50 per month that is good for us as we are just started.

HYScooker
Canada
12 minutes using the app
October 19, 2021

Contacted support to help an issue I faced. Within 10 seconds, it is rectified! Lovely! Thank you so much for the amazing app.

Keller Paper Co
Malaysia
12 minutes using the app
July 2, 2022

GREAT CUSTOMER SERVICE! Really fast responses. Answered all my questions and helped me with my issues within minutes!

Halvdan
United States
12 minutes using the app
May 14, 2022

Great customer support team! Easy to understand and all of their features are free. Great for a new and upcoming store.

ATALIE
United States
12 minutes using the app
August 5, 2022

Easy to use interface, real time customer service
A great app,I use it very well, so I would recommend it

MR.SIGA
China
12 minutes using the app
April 6, 2021

Didnt remove "Powered by Auutomizely" at bottom of page, even though they claimed they would do it for free.

hatrendz
United Kingdom
About 6 hours using the app
AfterShip replied April 6, 2021

We extremely apologize for the inconvenience.

We have removed the branding "powered by automizely" for you.

Do let us know if you any queries. You can reach out to us at support+reviews@automizely.com.

Kind regards,
Automizely Team