Reviews (3,409)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.
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Great app! Support is super helpful and quick to respond. Can't recommend enough, especially Priyanka.
Fast helpful and friendly! Thanks so much! I’m excited to have reviews available now for my customers!
So far this app is easy to set up & understand. The customer service is super quick & very helpful! I'm happy.
Great Apps to have it. We liked a lot and Happy to have these apps in our store. Also support team is very nice and they are very quick.
Free, top support, extremely fast, nice team! I love using this app! Looking forward to gaining more customers with it.
this app is good the support helped me quickly with my problems would look forward to more options in the future
Thanks for your valuable feedback. I am glad to know that you are happy with the customer service support and also the app.
We are continuously aiming to improve the application and work upon the suggestions given to us. I understand you would like to add a function of uploading to the home page, rather than just the product pages.
Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.
Regards,
Rupam Sarma Tamuli
Team Automizely
this email is a great way to capture customer reviews. I like that you can set the time for when the email sends.
Customer service was great. She responded immediately to my request. i have not used the app yet. its kind of hard for me to navigate.
Thank you for your feedback.
We are pleased to know about your experience with our service and support team.
It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com
Regards,
Neelima Aggarwal
Team Automizely
The products is not exactly same as ours.It would be better if I can edit picture and comments,or I want to select reviews manually,not automatically.Is it possible?
Thanks for your valuable feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one. We will try to implement your request to edit picture/comments and selecting reviews manually in the near future.
Regards,
Rupam
Team Automizely Reviews
Perfect customer support! I love it but the app needs lots of improvements like you cant filter by languages, while importing, cant translate, need to do manually one by one with google help as I did, time-consuming, and it hides reviewer names which are very disappointing and the display setting is worst cant change the number of display reviews in one row and cant set how many rows should be seen it's only navigate left to right
We are pleased to know about your experience with our customer service support.
I can see that the app needs a lot of improvement like you can't filter by languages while importing, can't translate, need to do manually one by one with google help, and it hides reviewer names which are very disappointing and you are unable to change the number of display reviews in one row and can't set how many rows should be seen.
I am sorry for the inconvenience this has caused you. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com
Regards,
Rupam Sarma Tamuli
Team Automizely