Reviews (3,409)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.
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I use the app to help me to properly get reviews. The new update is great. And the support is really fast in assisting! Kudos.
Very nice experience with Automizely so far, all their apps, dashboard, and the support, all the things I'm looking for in a company that I want to partner with. You can't go wrong with this company. Please help yourself and install all their apps. Lia Lust™️ x Bragg Design Studio
They helped us promptly with an issue. We recommend their service is impeccable. Thank you, for making ecommerce so easy
Solid app! Super easy to use and very efficient. Great customer service team. Only thing I would add is a function to upload to the home page, rather than just the product pages. Apart from that, it's great.
Thanks for your valuable feedback. I am glad to know that you are happy with the customer service support and also the app.
We are continuously aiming to improve the application and work upon the suggestions given to us. I understand you would like to add a function of uploading to the home page, rather than just the product pages.
Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.
Regards,
Rupam Sarma Tamuli
Team Automizely
I was really expecting more from this app. Can't send review requests manually or to anyone who purchased something from before the app was installed. Contacted support about this, not sure what happened but my scheduled emails disappeared. Then every support advisor I spoke to didn't understand my problem and gave useless solutions that have nothing to do with my problem. Really wanted to like this app.
I can see that you are concerned about not being able to send review requests manually or to anyone who purchased something before the app was installed. Also, you are not getting the expected help from customer service support. I am sorry for the inconvenience this has caused you.
It is our constant endeavor to delight our users and make their experience with the app useful. We will try our best to ensure that your experience with us becomes a 5 star one.
We are available 24 X 7. You can also contact us via the live chat option available on your account or email us at:
support+reviews@automizely.com
We sincerely regret the inconvenience caused to you.
Regards,
Rupam
Team Automizely Reviews
Thank you so much for taking the time to share your valuable feedback.
Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
We have successfully removed the branding for you and one of our experts has sent you an email so we can join you for a screen share meeting to demonstrate about our application.
If you encounter any difficulties during the setup process or have any questions, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Thank you so much for taking the time to share your valuable feedback.
Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
We have successfully removed the branding for you and one of our experts has sent you an email so we can join you for a screen share meeting to demonstrate about our application.
If you encounter any difficulties during the setup process or have any questions, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com
We look forward to your updated review and sincerely hope that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip